Index of Formats
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SECURITY
H/SON
Sign On
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SON/Z217 or
SON/ZHA
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Sign on at own office SON/ followed by Z and a 1 to 3 character I.D.; the I.D. can be initials, a number or a combination of both
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SON/ZGL4HA
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Sign on at branch agency SON/ followed by Z, own pseudo city code and a 1 to 3 character I.D.
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SON/Z7XX1/UMP
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Sign on at 4 character PCC branch agency SON/ followed by Z, own pseudo city code, second delimiter and 1 to 3 character I.D.
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SB
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Change to work area B
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SA/TA
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Change to work area A; different duty code TA (Training)
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SAI/ZHA
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Sign back into all work areas at own office
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SAI/ZGL4HA
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Sign back into all work areas at branch agency; SAI/ followed by Z, own pseudo city code and a 1 to 3 character I.D.
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Sign Off
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SAO
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Temporary sign out; incomplete Booking Files must be ignored or completed
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SOF
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Sign off; incomplete Booking Files must be ignored or completed
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SOF/ZHA
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Sign off override (at own office); incomplete transactions are not protected
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SOF/ZGL4HA
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Sign off override (at branch agency); incomplete transactions are not protected; SOF/ followed by Z, own pseudo city code and a 1 to 3 character I.D.
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Security Profile
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STD/ZHA
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Display security profile, for sign on HA; once displayed, password may be changed
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SDA
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List security profiles created by user (second level authoriser and above)
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SDA/ZXX0
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List security profiles associated with agency XX0 (second level authoriser and above)
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STD/ZXX1UMP or
STD/Z7XX1/UMP
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Display profile STD/ followed by Z, own pseudo city code, second delimiter if pseudo city code is 4 characters and 1 to 3 character I.D.
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STD/**
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Display third screen of Security Profile
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+J
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Display terminal GTID on a Focalpoint workstation (whether signed in or not)
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OP/W*
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Determine active work area and display work area currently in use
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OP/WL
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Display terminal GTID (after sign on)
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Assumed City
H/HMCT
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HMCT–LHR/A
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Designate origin city for availability
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HMCT–B/NAAV
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Set preference for North American availability display for Apollo basic
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HMCT–E/NAAV
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Set preference for North American availability display as Apollo ECAC
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HMCT–G/NAAV
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Set preference for North American availability display as Galileo
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HMCT–E/NNAV
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Set preference for Non-North American availability display as Apollo ECAC
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HMCT–G/NNAV
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Set preference for Non-North American availability display as Galileo
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HMCT–IBZ/P.
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Designate origin city for phone field
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HMCT–GOA/FD
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Designate origin city for fare and rules displays, and for Fare Quote entries
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HMCT–GOT/A/P./FD
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Designate origin city for multiple fields
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HMCT
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Display CRT initialisation for assumed cities and carrier
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HMCTX
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Cancel all assumed city initialisations
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HMCT@24/LT
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Display times used in flight segments using 24 hour clock
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HMCT@12/LT
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Display times used in flight segments using 12 hour clock
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Note: Each CRT and screen (A, B, C, D and E) may be initialised differently. For best results, verify CRT initialisation (HMCT) at the start of each day.
HELP
H/HELP
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HELP M or H/M
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Display index of all subjects beginning with the letter M
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H/OSI
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Display help page for specific function eg. OSI (max. 4 characters)
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H/
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Display applicable help page after an error response
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H*
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Redisplay last input
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H/T.
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Display direct help for ticketing (using function identifier)
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SCROLLING
H/SCRO
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MB
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Move to bottom of display
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MT
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Move to top of display
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MD
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Move down
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MR
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Moves down, but only displays remaining lines on last display
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MU
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Move up
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MD4
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Move down 4 lines (maximum 99)
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MU21
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Move up 21 lines (maximum 99)
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MD0
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Redisplay current screen
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Note: The Scroll commands above are not applicable to all Galileo system functions. In particular, Cars, Hotels, TIMATIC and Availability have their own scrolling commands
BOOKING CODES
H/BC
Action code
The code used by Galileo® system to tell the vendor what action should be taken on the segment or SSR (request, cancel, etc).
Advice code
The code used by the vendor to advise what action has been taken on the segment or SSR.
Status Code
The code used to show the current state of a segment or SSR.
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CODE
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TYPE
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EXPLANATION
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FS
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Action
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Sold on free sales basis
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HS
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Action
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Have sold - inventory adjusted
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IN
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Action
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If not holding...need
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IS
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Action
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If not holding...sell
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IX
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Action
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If holding...cancel
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LL
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Action
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Waitlist request
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NA
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Action
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Need specified segment or the alternate
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NN
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Action
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Need request
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OX
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Action
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Cancel if following requested segment is available
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RR
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Action
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Reconfirming
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XK
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Action
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Cancel without generating message
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XX
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Action
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Cancel confirmed/requested SSR, seat data etc
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SS
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Action
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Sell (sold within this transaction)
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HX
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Advice
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Have cancelled (By Airline)
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KK
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Advice
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Confirming booking
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KL
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Advice
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Confirming from waitlist
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NO
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Advice
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No action taken (No Inventory held)
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TK
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Advice
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Holds confirmed; advise client of new timings
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TL
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Advice
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Waitlisted; advise client of new timings
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TN
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Advice
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Requested; advise client of new timings
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UC
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Advice
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Unable - segment closed
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UN
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Advice
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Unable - vendor cannot supply service
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US
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Advice
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Unable to sell-vendor cannot accept request, have waitlisted
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UU
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Advice
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Unable - vendor cannot confirm, have waitlisted
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AK
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Status
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Confirmed outside Galileo system. No message sent when cancelled
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AL
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Status
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Waitlisted outside Galileo system. No message sent when cancelled
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AN
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Status
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Requested outside Galileo system. No message sent when cancelled
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BK
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Status
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Booked outside Galileo system - messages still sent and received
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BL
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Status
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Waitlisted outside Galileo system - messages still sent and received
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BN
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Status
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Requested outside Galileo system - messages still sent and received
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HK
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Status
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Holds confirmed
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HL
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Status
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Holds waitlisted
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HN
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Status
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Have requested
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| HA |
Status |
Airline has requested one of its own segments in a booking originally created by GALILEO |
| HS |
Status |
Airline has sold one of its own segments in a booking originally created by GALILEO |
| HW |
Status |
Airline has waitlisted one of its own segments in a booking originally created by GALILEO |
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PN
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Status
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Pending need - awaiting confirmation
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EMAIL ITINERARY
H/EMAIL
To send an e-mail itinerary in Focalpoint, you need to create a Booking File, or use a retrieved Booking File, and add a Received From field before making the final "send" entry.
E-mail "TO" and "FROM" fields.
| MT.TOM-HILL@ACME.COM |
Add an e-mail "TO" address |
| MT.2@AMY.MOSS@YAHOO.COM |
Change 2nd e-mail "TO" address |
| MT./2@JOSE.RUIZ@HOME.COM |
Insert after 2nd e-mail "TO" address |
| MT.ALL@ |
Delete all e-mail "TO" fields |
| MF.TONY.WEST@AGENT.COM |
Add an e-mail "FROM" address |
| MF.@TONY.EAST@AGENT.COM |
Change e-mail "FROM" address |
| MF.@ |
Delete e-mail "FROM" address |
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Note : email "FROM" is a single item field |
E-mail COMMENT fields.
Only one comment permitted for attaching to each "TO" field.
| MC.1@HAVE A HAPPY HOLIDAY |
Add or change e-mail comment for first e-mail "TO" field |
| MC.2@ |
Delete 2nd e-mail comment field |
| MC.ALL@ |
Delete all e-mail comment fields |
| *EM |
Display all e-mail fields |
Send Email Itinerary
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EM
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Send email to default address (First email address found)
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EMALL
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Send email to all email addresses
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EM2
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Send email to email address 2 only
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EM1.3.5
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Send email to email addresses 1 , 3 and 5
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EM3-5.8
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Send email to email addresses 3 to 5 and 8
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ERM
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Send email to default address and retrieve Booking File
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ERMALL
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Send email to all addresses and retrieve Booking File
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ELM5
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Send email to address 5 and redisplay Similar Names List
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ECMALL
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Send email to all addresses and end transact LeisureShopper Booking
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EM* REC
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Send email with expense receipt in HTML format
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EM*PDF
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Send email with expense receipt in PDF format
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| EM*HTM |
Send email in HTML format only |
| EM*TXT |
Send email in HTML format only
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| EM*HTM*TXT |
Send email in HTML and text format |
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EM*NL
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Send email with no link to ViewTrip
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