Index of Formats
.

PRINTER LINKAGE 
     Printer Linkage Codes 

     Linkage for Demand Printing
 
     Display Linkage  
     De-link from Printer  
     Designate Printer for Stock Type

     Change Printer Status
     ATB Printer Status

TABLES
     Ticket Printer Tables (TINS Table)  
     Daily Procedures  
     Itinerary Printer Table  

     Display Ticket and Invoice Numbering System (TINS) Report
 
     Print TINS Report  
     Ticket Number Voiding

     Stock Number Voiding
TICKET PREPARATION
     Ticket Modifiers
     Mandatory Modifiers
     Optional Modifiers
     Change Ticket Modifiers
     Delete Ticket Modifiers
     Ticket, Itinerary/Invoice and MIR Production
     Queue Ticketing
PRINT MODIFIERS
     Optional Print Modifiers
OPEN TICKETS
E-TICKETING
     E-Ticketing Failed
     E-Ticket Status Codes
     BA Special Revalidation Procedure

EXCHANGE TICKETS
     Exchange Ticket Fill-in Format
AUTOMATED REFUNDS
     Full Refund of Ticket
     Full or Partial Refund of Ticket
     Cancel Refund
     Refund Specific TINS Entries
     Linear Refund Inputs
AUTOMATED MCOS
     MCO Screen
     Reason Codes
     Display MCO
    Modify MCO
     Issue MCO

     MCO Exchange
     MCO Store
     MCO Print

    
MCO History Codes
CANNED REMARKS
     Create Canned Remarks Record   
    
Display Canned Remarks Record
     Modify Canned Remarks Record
     Borrow Canned Remarks Record
     Give Canned Remarks Record
     Print Canned Remarks Record
     Terminate Canned Remark Record
     Add Canned Remarks to a Booking File
     Change Canned Remarks in a Booking File
    
Delete Canned Remarks from a Booking File

ITINERARY REMARKS
     Create Unassociated Itinerary Remarks Field
     Create Associated Itinerary Remarks Field
     Change Unassociated/Associated Itinerary Remarks Field 
    
Delete Unassociated/Associated Itinerary Remarks Field  

     Insert Unassociated Itinerary Remarks Field   
     Insert Associated Itinerary Remarks Field   
     Display Itinerary Remarks Field   
    
Reassociate Associated Remarks
ENHANCED ITINERARY REMARKS

     
Create Associated Check in Times
     Create Associated Terminal Information
    
Combination of Check in times and Terminal Information  
     Delete Associated Check in and Terminal Remarks   
     Change Associated Check in and Terminal Remarks  
     Delete and Change Associated Check in and Terminal Remarks   
    
Display Check in and Terminal Remarks
DUE, PAID AND TEXT REMARKS
     Create Due, Paid and Text Remarks
     Change Due, Paid and Text Remarks
     Insert Due, Paid and Text Remarks
     Delete Due, Paid and Text Remarks
DYO (Design Your Own Itinerary)
DOCUMENT ITINERARY FIELD
     Create Document Itinerary and Invoice Remarks   
     Change Document Itinerary and Invoice Remarks   
     Delete Document Itinerary and Invoice Remarks
ITINERARY / INVOICE PREPARATION
     Itinerary / Invoice Modifiers
     Modifiers
     Change Itinerary / Invoice Modifiers   
     Delete Itinerary / Invoice Modifiers
ENHANCED ITINERARY MODIFIERS
     Create Enhanced Itinerary Modifiers   
    
Delete Enhanced Itinerary Modifiers
     Delete and Change Enhanced Itinerary Modifiers   
     Display Stored Enhanced Itinerary Modifiers
DATA HAND-OFF
     MIR Machine Interface Record
FALLBACK AND RECOVERY
     Definitions of Terms Used
     Count
     Displaying Images in Buffers
     Delete Images from Pending Buffer
     Remove Unwanted Images from Print Buffer
     Resend Images from Sent Buffers
     Restart Printer
     Redirect Images from Print Buffer
DOCUMENT PRINT
     Printability

PRINTER LINKAGE

Printer Linkage Codes

H/PRLK

DT

Demand ticket print

DI

Demand invoice/itinerary print

DA

Demand MIR print

DX

Demand printability

DS

Demand satellite print

DIE

Demand invoice/itinerary/electronic ticket supporting  documents print

Linkage for Demand Printing

HMLMF52303DT

Link terminal to ticketing printer GTID F52303

HMLMF22302DI

Link terminal to itinerary printer GTID F22302

HMLMF72203DA

Link terminal to MIR printer GTID F72203

HMLMF52305DX

Link terminal to printer GTID F52305 for printability

HMLMF10979DS

Link terminal to satellite printer GTID F10979

HMLMF92303DT/BA3203DI/F73404DA

Link maximum 3 printers to 3 stock types

HMLMF52303DIE

Link terminal to itinerary/electronic ticket supporting document printer GTID F52303

Display Linkage

HMLD

Display linkage of terminal

HMLDXC7

Display linkage for all terminals in pseudo city XC7

De-link from Printer

HMLM/DELINK

Delink from all printers

HMLM/DELINK/T

Delink from ticket printer only

HMLM/DELINK/I

Delink from itinerary printer only

HMLM/DELINK/A

Delink from MIR device only

HMLM/DELINK/S

Delink from satellite ticket printer only

Designate Printer for Stock Type

HMOMF72303–TKT

Designate printer for ticketing

HMOMF92304–ITN

Designate printer for itinerary/invoice

HMOMF32303–BLK

Designate printer blank

Change Printer Status

HMOMF82303–U

Change printer status to UP mode

HMOMF82303–D

Change printer status to DOWN mode

ATB Printer Status

HMOMF1075E–T/1700001764/04

Change the status of a ‘BUSY’ ATB printer to UP; entry requires the printer GTID, number of the last successful ticket issued, plus the number of coupons used by the printer for that ticket (including any coupons in the reject bin)

HMOMF1075E–T/1563219457/06/V

When ticket book is not completed properly, brings printer DOWN, reports ticket as VOID in the TINS report; entry requires the printer GTID, number of the last successful ticket issued, plus the number of coupons used by the printer for that ticket (including any coupons in the reject bin)

HMOMF1075E–T/1563219457/06/00

When no coupons have been used by the printer, brings printer DOWN, reports ticket as VOID in the TINS report; entry requires the printer GTID and number of the last successful ticket issued

TABLES

Ticket Printer Tables (TINS Table)

H/HMTN and H/TINS

HMTN5F203A–44400080001/4440008499/500

Add ticket stock numbers to agency printer ticket table; the first ticket number must contain the check digit

HMTN/D

Display all ticket numbers held in all printer ticket tables

HMTN5F203A/D

Display all ticket numbers held in ticket table for printer 5F203A

Daily Procedures

HMTN5F203A/RETURN

Return unused tickets to agency ticket stock record at end of day

HMTN5F203A–44400080512/4440008100/050

Load last days remainder tickets onto printer ticket table, the first ticket number must contain the check digit


Note: In certain countries, ‘stock control numbers’ are used instead of ticket numbers.

Itinerary Printer Table 

H/HMIN and H/TINS

(Max. 65,535 documents.)

HMIN5F204A–*

Start numbering itineraries from 1 through to 65535 for printer 5F204A

HMIN5F204A–448201/448799/598

Start numbering itineraries from 448201 to 448799 for printer 5F204A

HMIN5F204A–444100/444300/*

Start numbering itineraries from 444100 to 444300 and then return to first number

HMIN/D

Display all itinerary/invoice numbers held in all printer invoice tables

HMIN5F204A/D

Display itinerary/invoice numbers held in itinerary/invoice table for printer 5F204A

HMIN5F204A/DELETE

Delete itinerary/invoice numbers held in itinerary/invoice tables on printer 5F204A

Display Ticket and Invoice Numbering System (TINS) Report

H/TINS

HMPR

Display TINS report for today

HMPR/GL3/I DISPLAY TINS REPORT FOR TODAY FOR
INTERNATIONAL TICKETS ONLY IN
BRANCH GL3
HMPR/GL3/D DISPLAY TINS REPORT FOR TODAY FOR
DOMESTIC TICKETS FOR BRANCH GL3

HMPR/GL3

Display TINS report for today for branch GL3

HMPR/25APR

Display TINS report for another date

HMPR/GL4/25APR

Display TINS report for branch GL4 for another date

HMPR/CU-EUR Display TINS report for tickets issued in Euro
HMPR/MCO Display TINS report showing only MCO items
HMPR/12NOV/MCO Display TINS report for another date showing only MCOs

Print TINS Report

HMPR/F52303

Print TINS report for today on printer GTID F52303

HMPR/F52303/GL2

Print TINS report for branch GL2

HMPR/F52303/25APR

Print TINS report for another date

HMPR/F52303/GL2/25APR

Print TINS report for branch GL2 for another date

HMPR/E12345/MCO Print TINS report showing only MCO items
HMPR/E12345/XX9/12NOV/MCO Print TINS report for another branch for another date showing only MCO items

Ticket Number Voiding

TRV/12544400080012

Void ticket number on TINS report; must include airline 3 digit code and check digit of auditors coupon

TRV/12544400080012–003

Void a range of ticket numbers on TINS report; ticket numbers must be from the same filed fare, the first ticket number must include check digit

TRU/12544400080012

Unvoid voided ticket number on TINS report; must include airline 3 digit code and check digit of auditor’s coupon.

Note:  The unvoid process applies only to paper tickets. It is not possible to unvoid an e-ticket once it has been voided.

Stock Number Voiding

TKV/12345678903

Record stock number as VOID on the TINS report

TKV/12345678903/I99999992

Record an Satellite stock number as VOID on the TINS


Note: In certain countries, ‘stock control numbers’ are used instead of ticket numbers.

TICKET PREPARATION

Ticket Modifiers

H/TKMO

Ticket modifiers can be added at two different stages:

To store in a Booking File:

1. Precede modifiers with TMU1 (filed fare 1)

To include in a ticket entry:

2. Precede modifiers with TKP

Mandatory Modifiers

CSK Carrier  (SK)
Z8 Commission (8 percent)
F373900000123456*D0505 Form of Payment (credit card number)

Optional Modifiers

EBNON REFUNDABLE Endorsement (free format after EB)
TC123456 Tour Code (number after TC)
IT or IT*PC Inclusive Tour 
/AU ATB Audit Coupon

Note : Ticket modifiers may be used in random order separated by mandatory slash.

Examples:

TMU1CSK/Z9/FS/IT/TC6LH2SKXX2

TMU                 Ticket Modifier Update
1                      Filed Fare number 1
CSK                 Plating Carrier SK
Z9                    Commission number 9%
FS                    Form of Payment Cash
IT                     Inclusive Tour
TC6LH2SKXX2 Tour Code

TMU1FS/Z9/CBA/EBNON REFUNDABLE/IT/TC123456

Store the ticketing modifiers FOP, commission rate, validating carrier, endorsement text, inclusive tour and tour code in the BF

TKP1FS/Z9/CTP

Add the ticketing modifiers FOP, commission rate and validating carrier to filed fare number 1 at time of ticketing

CORPORATE DISCOUNT

 CD-123.00                                                   Corporate Discount 123.00

H/TKMO

Form of Payment

FS

Form of payment cash

FCK

Form of payment cheque

F373912345678956*D1007

Form of payment, Galileo accepted credit card with expiry date; see MISC for more credit card authorisation entries

FCCXY1234567890*D1207*A12345

Form of payment, non Galileo accepted credit card (XY) with an expiry date and approval code

/F317284567841005*D1207

Automatic credit request at ticketing with validity date

/F317284567841005*E12*D1207

Automatic credit request at ticketing with extended payment option with validity date

/F317284567841005*E3*D1107*A123456

Credit card payment with extended payment and expiry date with override approval option (min. 2 characters) - no approval requested

/FAX317284567841005*D1207

Automatic credit card request using 2 alpha credit card vendor code (optional) with validity date

/FAX373912345678901*D1207*CKOPLA

Automatic credit card request including client reference to be printed on the bill of credit card company

/FCC123456789012345*D1207*A12345

Used for non-Galileo accepted credit card vendors; the validity date is optional, approval code is mandatory

/FCCAA123456789012345*A12345

Used for non-Galileo accepted credit card vendors; with optional 2 alpha credit card vendor code; approval code is mandatory


Note: Expiry date is mandatory on all credit cards except UATP cards and is optional on FCC entries

Form of Payment (Cont)

P1FCK/P2FS

Passenger 1 form of payment cheque, passenger 2 form of payment cash

FMR

Multiple types of payment collected

FMS FREE TEXT

Miscellaneous form of payment (must be followed by free text)

FNONREF FREE TEXT

Form of payment Non Ref (may optionally be followed by free text (max. 35 characters)

FINVSHELL

Form of payment invoice (for SHELL company); INV must be followed by free text (min. 2, max. 32 characters)

FEX

Form of payment exchange document (see exchange tickets later this chapter)

FREE

Free ticket (prints FREE in fare and FOP box of the ticket)


Plating or Validating Carrier

CQF

Validating carrier QF

Commission Rate

Z4

4% Commission (this field may be optional depending on the agency set up)

TPC1 Display payment calculation for filed fare 1.
Shows commission Rate or amount.

H/TKMO

Endorsements

EBNON REFUNDABLE

Free form text endorsement

EBNON REFUNDABLE *EBVALID ONLY ON AIR FRANCE

Multiple endorsements (max. 3); all endorsements together must not exceed 58 characters


Tour Code

TC123456

Tour code 123456 (maximum 14 characters)

Inclusive Tour  

IT  or   IT*PC

Print IT in fare box and print fare construction. The fare construction will not show any fare figures, but will show "Q" surcharges and taxes.

Bulk Inclusive Tour

BT  or  BT*PC

Print BT in fare box and print fare construction. The fare construction will not show any fare figures, but will show "Q" surcharges and taxes.

Satellite Printing

STP99999992

Print at satellite printer IATA number/Agency Location Code 99999992 (including check digit)

Nett Fare (DI Ticketing)

NFEUR1000.00*90

Nett Fare EUR 1000.00; DI code 90;
"NOT ENDORSABLE" is printed automatically in the Endorsement box

AI-45678

Airline Information code and airline supplied reference number

VC-C0020

Value Code specifying supplementary commission of 20%

VC-K0025

Value Code specifying supplementary commission amount in local currency

E-Ticketing

ET

Issue electronic ticket where the default ticket type for the specific carrier is paper

PT

Issue paper ticket, where the default ticket type for the specified carrier is electronic


ATB Printers

/AU

Issues an ATB audit coupon for those agents who do not normally receive an audit coupon as part of an ATB ticket transaction

Change Ticket Modifiers

H/TKMO

TMU1EB@VALID ONLY ON BA

Change stored endorsement box text for filed fare 1

TMU2Z@9/EB@NON REF/F@S/C@BA

Change stored commission to 9%, endorsement text, FOP to cash, and validating carrier for filed fare 2

TMU1P3F@S

Change stored form of payment for passenger 3 only

TKP1P3F@CK

Print ticket using filed fare 1 for passenger 3 and change the FOP to cheque

Delete Ticket Modifiers

TMU1EB@

Delete endorsement box text of filed fare 1

TMU4IT@/TC@

Delete IT modifier, and tour code of filed fare 4

TMU1P1–3F@

Delete form of payment stored individually for passengers 1 through 3

Delete Ticket Modifiers

Note: When an itinerary is autoquoted, system generated endorsements may be attached to the fare (i.e. PEX, APEX fares etc.). If it is necessary to delete or change these endorsements, the following procedure should be used:

1. Convert filed fare to manual fare   *FB1
2. Delete stored endorsements 
or change stored endorsements 
FBUEB/
FBUEB/NEW TEXT
3. File manual fare FBFALL

Ticket, Itinerary/Invoice and MIR Production

H/TKP

From a Displayed Booking File

TKP

Print Ticket, Itinerary/Invoice and issue MIR for all passengers on all segments

TKP1P2

Print Ticket, Itinerary/Invoice and issue MIR using filed fare number 1 for passenger number 2

TKP2P2–4.7.9

Print Ticket, Itinerary/Invoice and issue MIR using filed fare number 2 for passenger numbers 2 through 4, 7 and 9

DT/AAR/DIS-XX Display Interline Agreement with ticketing airline XX . See GC*50 for full details

No Booking File Displayed

TKP**–JONES

Print Ticket, Itinerary/Invoice and issue MIR by passenger name

TKP*12MAR–JONES

Print Ticket, Itinerary/Invoice and issue MIR by departure date and passenger name

TKP**GL4–JONES

Print Ticket, Itinerary/Invoice and issue MIR by branch location and passenger name

TKP*DG7AE5

Print Ticket, Itinerary/Invoice and issue MIR by record locator

TKP*4

Print Ticket, Itinerary/Invoice and issue MIR by name list number

TKP1P2/PT Print ticket for filed fare 1, passenger 2 using paper ticket

PRINT MODIFIERS

Optional Print Modifiers

H/TKPI and H/MIR

DTD

Print ticket only (on demand), suppressing itinerary /invoice and MIR

DID

Print itinerary only (on demand), suppressing ticket and MIR

DAD

Generate MIR (on demand), suppressing ticket and itinerary /invoice

DTDID

Print ticket and itinerary /invoice (on demand), suppressing MIR

DTDAD

Print ticket and MIR (on demand), suppressing itinerary /invoice


Change

TMU1D@ID

Change print modifier to DID i.e. print Itinerary only


Delete

TMU1D@

Delete print modifier for filed fare 1

OPEN TICKETS

Create a Booking File for the required segments using a direct segment entry in the following way:

0KLOPENC15SEPAMSJFKNO1
0KLOPENC JFKAMSNO1

Points to note:

1. Always state the carrier, NEVER use the carrier code YY
2. 15SEP is the date of issue for the ticket; this is the only date shown on the ticket in the box "DATE OF ISSUE"
3. Always use the AIRPORT three letter codes
4. NO1 is for ONE passenger, NO2 is for TWO passengers, etc.

Complete the BF as usual, End Transact and Retrieve. 

The tickets can now be printed in the normal manner.

E-TICKETING

H/ETKT

Procedure

CGET Display Electronic Ticket airlines
HMET Display Electronic Ticket support document print table
DT/IAT/DISBA Display interline table by validating carrier (BA)
DT/AAR/DIS-AF Display interline agreement with ticketing airline (AF)
DT/IAT/DIS*DI Display interline table by downline carrier (DI)
GC*13/INDIA

Display list of BSP carriers in a market (India)

Note:  Country name must be in English spelling format

T*GSA*/DE/*

Display GSA carrier agreements for a country (Germany).

Note:  Use 2-letter country code.

TKP Issue Electronic Ticket when the carrier default is set to Electronic Ticket
TKPET Issue Electronic Ticket when the carrier default is set to Paper Ticket

Display

*HTE Display Electronic Ticket file
*TE2 Display Electronic Ticket from similar names list
*TEH Display Electronic Ticket history
*TE/0011231231234 Display ET by ticket number
*TE/AC/437/21JUN05CDGYUL-LAPIN Display ET by carrier/flight number/date/route and name
*TE/LH/14JUL05AX37390002424000-HERZOG Display ET by carrier/date/credit card and name
*TE/QF/18DEC05FF876543 Display ET by carrier/date and frequent flyer number
*TE/JL/21JUN05P070363636-SATO Display ET by carrier/date/phone number and name

*HTE

Display Electronic Ticket when booking file is present

Cancelling an E-Ticket 

Cancelling or changing a Booking File does not cancel or change the Electronic Ticket file. In addition to cancelling the air segments you need to close out coupons from the Electronic Ticket file for unused Tickets by either Voiding... Exchanging... or Refunding.

Additional Formats

TRV/01612345678904 Void an Electronic Ticket (include check digit)
TKPFEX0161234567890/ET Exchange Electronic Ticket
TRNE12512345678904 Refund Electronic Ticket
TSD00712345678904 Reprint Support Documents
TMU1GRC Override the "Print Now" command in HMET table when set to "N": Passenger receipt will be printed immediately.

TKRETS1/TN1114440008888/C1

Revalidate segment 1 quoting ticket number to be revalidated and coupon 1 to be revalidated. Electronic Ticket record must be displayed first.

TKRETS1/TN0171234567890/C1 NVB21FEB/NVA11MAR Revalidation of segment 1, coupon 1, specifying Not Valid Before and Not Valid After dates.
HQSD/ALL Print Support Documents
HQSD/AUD Print Audit coupon
HQSD/AGT Print Agent coupon
HQSD/REC Print Passenger Receipts

E-Ticketing Failed

In certain circumstances an Electronic Ticket request may fail. For example the airline link may time out or fail, or the airline may reject the Electronic Ticket request. In each of these circumstances you will be given the option to redisplay the booking file, and some sort of note advising what course of action to take. The default option will appear as follows:

 **ALERT - ELECTRONIC TICKETING TRANSACTION CANCELLED 

DUPLICATE TICKET NUMBER 

VENDOR MSG: 123 DUPLICATE NAME               

RECORD LOCATOR: >*SCLLFM                     

CREDIT CARD APPROVAL: 123465

DON*T AFFECT CUSTOMER CREDIT - ADD AUTH 123465 TO FOP

REQUOTE FARE WITH PT MODIFIER OR TRY AGAIN LATER

You must then redisplay the Booking File, using the tab option, and make whatever changes are required. Please note that the screen response (above) will differ depending on the reason(s) for the E-Ticket failure.

E-Ticket Status Codes

E-Ticket Record Status:

Exchange:

Refund:

Void:

Definition:

OPEN

Y

Y

Y

The ET flight coupon is eligible for all status updates

ARPT

Y

Y

Y

The operating carrier has secured the ET coupon prior to the scheduled departure

UNVL

Y

N

N

Indicates that the validating carrier has determined that the coupon is no longer available for use as ticketed.  The coupon may only be exchanged.

CKIN

N

N

N

The passenger has made his presence known to the operating carrier

LFTD

N

N

N

The passenger has boarded the aircraft

SUSP

N

N

N

The validating carrier has restricted the use of the ET flight coupon

IREG

The operating carrier's control is being extended beyond the normal 48 hour period provided for under Airport Control, Check In or Lifted/Boarded

EXCH

N

N

N

The value of the ET coupon has been used as payment for a new transaction

FLWN

USED

N

N

N

The journey associated with the ET flight coupon has been completed

RFND

N

N

N

The unused value of the ET flight coupon has been returned/remitted to the passenger 

VOID

N

N

N

Cancellation of the entire electronic sale.  Void is only applicable when all coupons have a status of O (open for use).   A void request is only valid for an original sale transaction or a new ticket issued as a result of an exchange/reissue transaction.

CLSD

N

N

N

The validating carrier has determined that the coupon is not available for use

REMV

N

N

N

The validating carrier has removed e-ticketing data from their system when the ticket has been fully used.

BA Special Revalidation Procedure

Used to notify that the agent wishes to amend the status of an e-ticket after it has been changed to CKIN by BA.i.e. the passenger checked in, but did nort actually board the flight for whatever reason.

SI.BA*OFLD.BA005/LHRNRT/28S Offload this e-ticket from the BA005 28 Sep London Tokyo route

EXCHANGE TICKETS

H/TKEX

Procedure

1. Create and file the fare for the revised journey.
(Use Manual Fare Build entries if necessary, see Fares Chapter)

2. End Transact and retrieve BF

3. Using Ticketing Modifier entries (TMU) or Ticketing entries (TKP),
enter the Exchange Form Of Payment, (FEX)

Examples:

TKPFEX/CBA/Z9

Display exchange FIF for only filed fare for all passengers and segments

TMU2FEX/CTW/Z9

Display exchange FIF for filed fare 2 for all passengers and add the validating carrier and commission rates as modifiers

TKP2P1/FEX/CKL/Z9

Display exchange FIF for filed fare 2 for passenger 1 only

TMU3FEX/EBNON-REFUNDABLE/CAZ/Z9

Display exchange FIF for filed fare 3 for all passengers; add an endorsement, validating carrier and commission rate

TMU1FEX1114440008000/CBA/Z9/ET

Display exchange FIF for specified electronic ticket number, for only filed fare for all passengers and segments; exchange will be for the specified electronic ticket for a new electronic ticket

TKPFEX1114440008000/CBA/Z9/PT

Display exchange FIF for specified electronic ticket number; exchange specified electronic ticket for a new paper ticket (when the default ticket type for the carrier is electronic)

TRVE/12312345678906

Void an exchange on the same calendar day for participating carriers. Include the airline code and check digit.

TRVE/12312345678906 /PCC

Void an exchange on the same calendar day for participating carriers when the ticket was exchanged in another authorised location/branch office. Include the airline code and check digit.


4. Complete the displayed Exchange Fill-In Format as applicable inputting the
original/exchange ticket details. Tab to the last tab stop and press enter.

5a Even Exchange
- The exchange modifier is complete

5b Additional collection due
- The multiple receivable Fill-In Format is displayed. Complete by adding the form(s) of payment followed by $ followed by the amount e.g. CK$100.00. (redisplay with *MR, and press enter.
)

5c Refund due
- A refund Fill-In Format is displayed. Tab and press enter.

Exchange Ticket Fill-in Format

Input:   TKP1CSR/FEX/Z9
(reissue in AMS, journey originated ZRH)

Completed Screen

 >*EX **TICKET FOR**: BLOGGS/AMR                   PSGR  1/ 1
  NEW FARE: CHF  1234.00  EQUIV: CHF EUR
  TX1:   0.00    TX2:   0.00    TX3:   0.00   TX4:   0.00
 *EXCH TICKET*: TICKET NUMBER   THRU  TICKET NUMBER  NO. CPNS
                12345678901203  X     1234567890121..    .4
  COUPONS FOR  TKT1: 34..   TKT2: 12..  TKT3: ....  TKT4: ....
  PD TAXES 1: 3.00.. DE 2: 9.00.. FR 3: ...... .. 4: ...... ..
  PD TAXES 5: ...... .. 6: ...... .. 7: ...... .. 8: ...... ..
 TTL VALUE: CHF853.00....... BSR: *1.264..ORIG FOP: CK........
  *ORIG ISSUE*: TICKET NUMBER  ORG/DES  CITY  DATE   IATA CODE
                .............. ZRH/ZRH   GVA  01MAR05  77777777
>

Explanation:

1. EX Passenger name and number of any applicable group of passengers - automatically taken from filed fare

2. NEW FARE/EQUIV The new fare (CHF 1234.00) and equivalent box entry (CHF EUR), - automatically taken from filed fare

3. TAX 1 etc Any new taxes to be collected (in currency of point of reissue) - automatically taken from filed fare

4. EXCH TICKET Number of original document (including check digit-if not known use P) THRU Enter X in this position when dealing with conjunction tickets, followed by last conjunction ticket number and check digit NO. CPNS Enter total number of coupons to be removed from original ticket

5. COUPONS FOR Enter specific coupon numbers being removed from each document

6. PD TAXES Include any paid taxes and applicable tax code if tax is still applicable to revised itinerary

7. TTL VALUE Enter, with currency code, value of original document(s) excluding taxes

8. BSR Enter Bank Selling Rate. Precede amount with * if to be multiplied and / if to be divided

9. ORIG FOP Enter original form(s) of payment (either in full or code - see DOCS 7)

10. ORIG ISSUE TICKET NUMBER - if same as exchange document, leave blank
ORG/DES Enter original city of origin, and destination of revised itinerary
CITY Enter 3 letter city code from original issue
DATE Enter date and year from original document
IATA CODE Enter IATA code from original document (if not known, or illegible, use 77777777)

AUTOMATED REFUNDS

Automated Refunds are only available in a limited number of BSP markets. The following entries are therefore not available to all users. In addition when Automated Refunds are permitted a BSP does not always allow the use of all inputs. Note: In certain markets, only certain tickets may be refunded.

Full Refund of Ticket

TRA12577777777770/01NOV05

Refund full value of ticket; year is optional

TRA12577777777770/01NOV/x10.00

Refund value of ticket, includes a cancellation penalty

Full or Partial Refund of Ticket

TRN12577777777770/01NOV05

Display fill in format for refund

TRNE1251234567890/12FEB05

Refund electronic ticket, format includes 3 digit airline code, electronic ticket number with check digit and date ticket was issued

Cancel Refund

TRNC12312345678906

Cancel refund on the same calendar day for participating carriers. Include the airline code and check digit.

TRNC12312345678906 /PCC

Cancel refund on the same calendar day for participating carriers when the refund was issued in another authorised location/branch office. Include the airline code and check digit.

Refund Specific TINS Entries

HMPR/CSR/01JUN-30JUN/REF

Display refunded tickets

HMPR/REF/END01MAR/GTID

Release ticket block (Germany only)

Linear Refund Inputs

Use linear refund inputs when Fill in Formats are not required.

CODE

EXPLANATION

Mandatory/ Conditional/ Optional

TRN

Action Code

M

aaa

Airline numeric code

M

nnnnnnnnnn

Ticket number and check digit

M

CPcccc

Coupon number to be refunded

M

JDOM or JINT

Indicates domestic or international travel

M

Iaaa

Issuing airline with two or three alpha/numeric codes

C

Rxxxxxxxxff

Amount used fop type

M

AAllllllllllllllllllll

Airline Authority

O

Onnnnnnnnnnc

Original Document Number and check digit

O

ODddmmmyyXXXnnnnnnn

Original issue details

O

Zxxxxx

Original commission rate (default to AAT COMM field if not entered)

O

T1–xxxxxxxaa

Tax 1 amount and code

O

T2–xxxxxxxaa

Tax 2 amount and code

O

T3–xxxxxxxaa

Tax 3 amount and code

O

T4–xxxxxxxaa

Tax 4 amount and code

O

T5–xxxxxxxaa

Tax 5 amount and code

O

T6–xxxxxxxaa

Tax 6 amount and code

O

T7–xxxxxxxaa

Tax 7 amount and code

O

T8–xxxxxxxaa

Tax 8 amount and code

O

PFC1–aaan

PFC1 airport and $ amount indicator

O

PFC2–aaan

PFC2 airport and $ amount indicator

O

PFC3–aaan

PFC3 airport and $ amount indicator

O

PFC4–aaan

PFC4 airport and $ amount indicator

O

Xnnnnnnnn

Cancellation charge and amount

O

ZXAnnnnnn or ZXPnn.nn

Commission amount or percentage on cancellation charge

O

N–aaaaaaaaaaaaaaaa.aaa

Passenger name (surname and status); max, length 44 characters

M

Pxxxxxxxxff

Paid fare amount and fop type

M

PTxxxxxx

Paid tax amount

O

CC–aannnnnnnnnnnnnnnn*Dnnnn

Credit card vendor, number and expiry date

O

TCananananananan

Tour code data, up to 14 a/n

O

Dddmmmyy

Date of issue of refunded document

M

NFaaannnnnnnn

Net Fare Amount

O

CF1–xxxxxxxxxxxx

Customer File Reference up to 12 a/n

O

S*nnnnnnnn

STP IATA number 8 numerics

O

NR

Net Remit indicator followed by Y or N

O


Note: Only one credit type FOP is permitted with linear formats.

AUTOMATED MCOS

MCO Screen

MCOB Builds blank MCO fill-in format screens 
MCOBFF1 Builds MCO fill-in format screens for filed fare 1 
MCOBFF1/R-B Builds MCO fill-in format screens for filed fare 1 and override the Reason For Issuance Code (RFIC)
MCOBP1 Builds MCO fill-in format screens for passenger number 1 
MCOBP1-3.5 Builds MCO fill-in format screens for passenger numbers 1 to 3 and 5
MCOBS1 Builds MCO fill-in format screens for segment number 1 
MCOBS1-3.6 Builds MCO fill-in format screens for segment numbers 1 to 3 and 6 
MCPBP1/S2 Builds MCO fill-in format screens for passenger number 1 segment number 2 only
MCOC01E Select option E (car hire) from list of reason codes

Reason Codes

A Air transportation
B Surface transportation
C Baggage shipped as cargo
D Land arrangements for IT
E Car Hire
F Sleeper/Berth
G Upgrading
H Under collection
I Taxes / Fees / Charges
J Deposit
K Refundable balance
L Hotel accommodation
M Sundry charges
N Cancellation fee
O Other
P - Z To be assigned as required by airlines
1 - 9 To be assigned as required by markets

Note: Codes A – O are standard codes used by all airlines in all markets.  Codes P – Z and 1 – 9 will be assigned as required by different airlines and markets, and may be used in some markets to differentiate PTA and TOD from other forms of Air Transportation, and also to differentiate between VATable and non-VATable air fares. 

Display MCO

*MCO Display MCO field in a Booking File 
*MCO02 Display the detail of MCO 02 field in a Booking File 
*MCOT01 Display the Tax screen for MCO 01 in a Booking File 
*MCOZ02 Display the Flight Segment Tax breakdown screen for MCO 02 in a Booking File 
*MCOR03 Display the Remarks screen for MCO 03 in a Booking File 

Modify MCO

MCOM02 Modify MCO 02 field in a Booking File 
MCOT01 Modify the Tax screen for MCO 01 in a Booking File 
MCOZ02 Modify the Flight Segment Tax breakdown screen for MCO 02 in a Booking File 
MCOR03 Modify the Remarks screen for MCO 03 in a Booking File 

Issue MCO

TKP1MCOTOD Issue an MCO for TOD for filed fare 1 
TKP2MCOPTA Issue an MCO for PTA for filed fare 2 
TKP1MCOOTH Issue an MCO for other services for filed fare 1 
TKP2MCOPTA/R-B Issue an MCO for PTA for filed fare 2 and override the Reason For Issuance Code (RFIC)

MCO Exchange

MCOBEX/P2 Builds the MCO for exchange fill in format screen for passenger 2
MCOBEX Builds the MCO for exchange fill in format screen for booking file with only one passenger in it
MCOEX01 Display the MCO for exchange screen prior to completion

MCO Store

MCOF Store the fill-in format

MCO Print

MCOP02

MCO History Codes

AMC Added MCO
AMO Copied MCO
CMC Changed MCO
AP Added TOD MCO number
APQ Enhanced Booking File Service request added to pseudo city queue
ARQ Added Enhanced Booking File Request
AT Modifiers added at ticket issue
XFB Deleted manual fare
XFQ Deleted fare quote
XK Replaced TINS
XT Changed or deleted ticketing data

CANNED REMARKS

Create Canned Remarks Record

H/ITCA

RPFC/RMKS

Create a blank Canned Remarks record

Display Canned Remarks Record

RPFD/RMKS

Display the Canned Remarks record

Modify Canned Remarks Record

RPFM/RMKS

Modify the Canned Remarks

Borrow Canned Remarks Record

RPFB/GL3/RMKS

Copy the Canned Remarks record of branch agency GL3

Give Canned Remarks Record

RPFG/GL3/RMKS

Give Canned Remarks Record to GL3; (GL3 must not have a record already created)

Print Canned Remarks Record

RPFP/RMKS/F23032

Print Canned Remarks record on printer GTID F23032

Terminate Canned Remark Record

RPFT/RMKS

Delete Canned Remarks record; this entry must be input twice

Note: These entries may only be made by second level authorisers and above.

Add Canned Remarks to a Booking File

DI.CR–9.8.6

Add Canned Remarks 9, 8 and 6 (max. 12) to Booking File

Change Canned Remarks in a Booking File

DI.2@CR–9.8.5

Change Canned Remarks (stored as DI item 2) to numbers 9, 8 and 5

Delete Canned Remarks from a Booking File

DI.3@

Delete Canned Remarks (stored as DI item 3)

ITINERARY REMARKS

Create Unassociated Itinerary Remarks Field

H/ITUN

(Max. 70 characters per item.)

RI.TEXT

Create Unassociated Remark

RI.TEXT+RI.TEXT

Create multiple Unassociated Remarks

RI. (type 2 blank spaces)

Create a blank line in the itinerary before or between Unassociated Remarks

Create Associated Itinerary Remarks Field

(Max. 70 characters per item.)

RI.S2*TEXT

Add text associated to segment 2

RI.S4*TEXT–TEXT+RI.S5*TEXT–TEXT

Add two lines of text associated to segment 4 and two lines associated to segment 5

RI.S1*

Add a blank line after segment 1 or its Associated Remarks

RI.S1–3*TEXT

Add same text to all stated segments

Change Unassociated/Associated Itinerary Remarks Field

H/ITUX

RI.2@NEW TEXT

Change the second Itinerary Remark to new text

RI.2@NEW TEXT+RI.3@NEXT TEXT

Multiple Remark change

Delete Unassociated/Associated Itinerary Remarks Field

RI.3@

Delete Itinerary Remark 3

RI.3–6.8@

Delete Itinerary Remarks 3 through 6 and 8

RI.5–7@

Delete Itinerary Remarks 5 through 7

Insert Unassociated Itinerary Remarks Field

 H/ITRE

RI./0*TEXT

Insert first Unassociated Remark

Insert Associated Itinerary Remarks Field

RI./2S3*TEXT

Insert after Itinerary Remark 2 an Associated Remark for segment three

Display Itinerary Remarks Field

H/ITDI

*RI

Display Itinerary Remarks

*RI/S4.9

Display Itinerary Remarks for segments 4 and 9

*RIA

Display Associated Itinerary Remarks

*RIU

Display Unassociated Itinerary Remarks

*RI4

Display Specific Itinerary Remark

*XRI

Display cancelled remarks, before ET

*HRI

Display Itinerary Remarks history

Reassociate Associated Remarks

RIR.1–2S2

Reassociate remarks 1 and 2 to segment 2

ENHANCED ITINERARY REMARKS

H/EIIR

Create Associated Check in Times

(Minimum Check In Time is 10 minutes, the maximum is 240 minutes)

RI.CI*45

Add a Check In Time of 45 minutes to ALL air segments

RI.S1/CI*60

Add a Check In Time of 60 minutes to segment 1 only

RI.S2.4–7/CI*120

Add a Check In Time of 120 minutes to segments 2, 4, 5, 6 and 7

RI.S1/CI*45+RI.S2.4/CI*60

Add a Check In Time for segment 1 of 45 minutes, and for segments 2 and 4 a Check In Time of 60 minutes

Create Associated Terminal Information

RI.DT*Terminal 4

Add an Associated Remark for Departure Terminal 4 to ALL air segments

RI.S1/AT*Terminal 1

Add an Associated Remark for Terminal 1 to segment 1 only

RI.S1.2/AT*Terminal 3+RI.S5/DT*Terminal

Add Associated Remarks for Arrival Terminal 3, segments 1 and 2, and Departure Terminal 1 for segment 5

Combination of Check in times and Terminal information

RI.S1/CI*45/DT*Terminal 4/ AT*North Terminal

Segment 1 Check In Time is 45 minutes with Departure Terminal 4 and Arrival at North Terminal

RI.S1–2/DT*Terminal 4/ CI*45+RI.S3-5/DT*Terminal 1/ CI*90+RI.S5/AT*South Terminal

Segments 1 and 2 depart Terminal 4 with a Check In Time of 45 minutes; Segments 3,4 and 5 depart Terminal 1 with a Check In Time of 90 minutes; Segment 5 arrives at South Terminal

Delete Associated Check in and Terminal Remarks

Details may be deleted or changed in the same way as other itinerary remarks:

RI.8@

Delete remark number 8

Change Associated Check in and Terminal Remarks 

RI.2@AT*TERMINAL 3 Change remark 2 to Arrival Terminal 3

RI.6@CI*50

Change remark 6 to a Check In Time of 50 minutes

Delete and Change Associated Check in and Terminal Remarks

RI.8@+RI.6@CI*45

Delete remark 8 and change remark 6 to Check In Time of 45 minutes

Display Check in and Terminal Remarks

*RI

Displays all Associated and Unassocated Remarks including Check In Times and Terminal Information

*RIC

Displays only Check In and Terminal Information

DUE, PAID AND TEXT REMARKS

H/DUE

Create Due, Paid and Text Remarks

(Max. 34 characters for amount due/paid; max. 43 characters for text only.)

RD.T/06FEB*FREE TEXT*125.00

Create DUE remark for a TUR segment with amount due

RP.H/12APR*FREE TEXT*75.00

Create PAID remark for a HTL segment with amount paid

RT.C/24AUG*FREE TEXT

Create TEXT remark for a CAR segment

RT.S/24AUG*FREE TEXT

Create TEXT remark for a SURFACE (SUR) segment

RT.A/19DEC*FREE TEXT

Create TEXT remark for an Air Taxi (ATX) segment

Change Due, Paid and Text Remarks

RD.2@T/21JUL*TEXT*425.75

Change DUE remark shown on line 2 of the itinerary

RP.5@H/05DEC*TEXT*67.95

Change PAID remark shown on line five of the itinerary

RT.3@C/06OCT*TEXT

Change TEXT remark shown on line three of the itinerary

Insert Due, Paid and Text Remarks

/2+RD.C/14JUL*TEXT*90.00

Insert remark DUE after the second segment in the itinerary

/1+RT.T/01MAY*TEXT

Insert remark TEXT after the first segment in the itinerary

/4+RP.H/02SEP*TEXT*40.00

Insert remark PAID after the fourth segment in the itinerary

Delete Due, Paid and Text Remarks

RD.5@

Delete DUE remark as shown in segment 5

RP.1@

Delete remark PAID as shown in segment 1

RT.3@

Delete remark TEXT as shown in segment 3

DYO (Design Your Own Itinerary)

H/DYO

Display DYO

RPDYO

Displays agency’s DYOs

RPFD/DEF77

Display the current production default record

Create and Borrow to a Work Area

RPFC/WRK02

Create Work Area 2 for an agency (3 work areas are available)

RPFB/DEF64/WRK03

Borrow Galileo default number 64 and place it in Work Area 3

RPFB/GL2/WRK01/WRK02

Copy selected branch agency (GL2’s) Work Area 1 to own agency’s Work Area 2 (only if Group Coded)

RPFB/GL2/DYO18/WRK03

Copy selected branch agency (GL2’s) DYO 18 to own agency’s Work Area 3 (only if Group Coded)

Validate a Work Area

RPFV/WRK01/DYO18

Validate agency Work Area 1 into production as DYO 18

Print a DYO

RPFP/DEF71/F23456

Print copy of production default record 71 on printer F23456

RPFP/WRK02/F12345

Print copy of Work Area 2 on printer F12345

RPFP/DYO21/F12345

Print copy of DYO 21 on printer F12345

Terminate a DYO

RPFT/DYO20

Terminate DYO 20

RPFT/WRK02

Terminate Work Area 2

Note: These entries may only be made by second level authorisers and above. DYO Constants

034 PLEASE RECONFIRM RETURN FLIGHTS

Print remark on every page of itinerary

003 @ITINERARY FOR:@NAMERMKS

Constants in conjunction with labels

DYO Conditional Constants

403 @@+CONFIRMATION+@CF

Print constant only if label contains required information

Note: These entries may only be made by second level authorisers and above. DYO English Text and Label Table

RPLD

Display complete itinerary/invoice label table

RPLD@A

Display list of labels beginning with the letter A

RPLD@CK

Display specific label

RPTD/GB

Display complete English text table

RPND/GB/257

Display text display for data number 257

Add DYO number in a Booking File

DI.DYO03

Add DYO03 in Booking File

DOCUMENT ITINERARY FIELD

Create Document Itinerary and Invoice Remarks

H/ITRM

DI.DYO41

Use DYO format number 41 for itinerary/invoice production

DI.CR–6.8.14.21.25.37.40.61.64.65

Copy up to 12 Canned Remark lines from the Canned Remarks record and place them on the itinerary/invoice; the Canned Remarks can be in any order

DI.AR–1234DMF

Replace original sign on code with 1234DMF to be printed on invoice/itinerary

DI.FS–2184–J

Add a Fare Saver to the itinerary/invoice; no decimal or currency codes are used

DI.FT–FREETEXT

Add a maximum of 45 characters of accounting free text which is sent to the back office system (MIR)

DI.TK–2040805184–185

Add manual ticket numbers to itinerary/invoice

DI.AC–A53.IBM213.JAMES

Add agency branch (A53), account details (IBM213) and override sign-on (JAMES) to an itinerary/invoice

Note: The delimiter (.) that precedes the account details in the above example is mandatory for Booking File List functionality.

Change Document Itinerary and Invoice Remarks

DI.2@CR–1.2.3.

Change document itinerary remark 2 to Canned Remarks numbers 1, 2 and 3

DI.5@AR–ZGP5MB

Change document itinerary remark 5 to agents reference ZGP5MB

Delete Document Itinerary and Invoice Remarks

DI.3@

Delete document itinerary remark 3

DI.1–3.5@

Delete document itinerary remarks 1 through 3 and 5

ITINERARY / INVOICE PREPARATION

Itinerary / Invoice Modifiers

H/TKMO

Itinerary and Invoice Modifiers can be added at two different stages:

To store in a Booking File:

1. Precede modifiers with TMU1 (filed fare 1)

To include in a ticket entry:

2. Precede modifiers with TKP

Itinerary/Invoice modifiers may be used in random order separated by mandatory slash. Example:

TMU1FS/Z9/CBA/SLNONE

Store the ticketing modifiers FOP, commission rate, validating carrier, and itinerary modifier for the suppression of waitlisted segments in the BF

TKP1CTP/FS/Z9/IS

Add the ticketing modifiers validating carrier, FOP and commission rate to filed fare number 1 at the time of ticketing; issue separate itineraries for each passenger

Modifiers

These formats are only available to agents using the original Document Production product. They are appended to TKP or TMU entry formats.

If using the Enhanced Itinerary product, please use the modifiers shown in the H/IMU table.

H/ITMO

Pricing

IN

Suppress Invoice details

Separate itineraries

IS

Issue separate itineraries for each passenger

Auxiliary segments

SXNONE

Print all Air segments but supress all Auxiliary segments

SX3

Print all Air segments but only Auxiliary segment number 3

SX3.7

Print all Air segments but only Auxiliary segments 3 and 7

SX.A

Print all Air segments and all Auxiliary segments but inhibit Auxiliary segment pricing (i.e. Hotel Rates etc.)

SXALL

Print all Auxiliary segments, but no Air segments

Waitlisted Segments

SLNONE

Suppress printing of all waitlisted segments if not included in fare quote

SL3

Print the whole itinerary but only waitlisted segment number 3

SL2.7

Print the whole itinerary but only waitlisted segments number 2 and 7

Itinerary Remarks 

SRNONE

Suppress Itinerary Remarks

Change Itinerary / Invoice Modifiers

TMU1SX@3.5

Change auxiliary segments modifier to print out auxiliary segments 3 and 5 on itinerary/invoice

Delete Itinerary / Invoice Modifiers

TMUSX@

Delete auxiliary segment modifier

TMU1SR@

Delete restriction on Itinerary Remarks

TMU1IN@

Delete invoice suppression modifier

ENHANCED ITINERARY MODIFIERS

H/IMU

The following modifiers can be used within the Enhanced Itinerary product:

(These modifiers can only be input using a new qualifier (IMU) and not at TKP or TMU).

CODE

FUNCTION

EXPLANATION

IN

Pricing

Suppress Invoice Details

II

Separate Itineraries

Individual Passenger Specific Itineraries

P

Passenger Select

Select specific passenger names on Itinerary

S

Segment Select

Select specific segments in any order

N

Number of Itineraries

Request number of Itineraries

A

Auxiliary Segments

Print or inhibit Auxiliary (Non Air) Segments

IR

Itinerary Remarks

Suppress Itinerary Remarks

CR

Canned Remarks

Print Canned Remarks

IL

Leisure Shopper Segments

Inhibit Leisure Shopper® Detail Information

HH

Header Text

Print optional Header Text

HF

Footer Text

Print optional Footer Text

DYO

DYO Number Selection

Select DYO number

Create Enhanced Itinerary Modifiers

H/IMU

IMUIN

Inhibit invoice details printing

IMUP3

Print the name of Passenger 3 only (all other passenger details will print)

IMUII

Print individual passenger specific itineraries

IMUII/P3

Print the name and details of passenger 3 only

IMUS1.3.2

Print segments 1, 3 and 2 only and in that order

IMUDYO03

Print itinerary using DYO 03 format

IMUCR5.3.8

Print canned remarks 5, 3 and 8 only and in that order

IMUAP

Print Auxiliary segments

IMUAX

Inhibit Auxiliary segments

IMUWP

Print Waitlisted segments

IMUWX

Inhibit Waitlisted segments

IMUN3/P2.4/II/AP

Print 3 copies of the itinerary
Print individual itineraries for passengers 2 and 4 only
Print only auxiliary segments

IMUDYO02/S1–4/HH80.82/HF83–84.87/IR/IL

Use DYO02 format; Print only segments 1 through to 4
Print optional header information from lines 80 and 82
Print optional footer information from lines 83, 84 and 87
Inhibit itinerary remarks printing Inhibit LeisureShopper Detail printing

IMUN3/P2.4/II/AP

Print 3 copies of the itinerary
Print individual itineraries for passengers 2 and 4 only
Print only auxiliary segments

IMUDYO02/S1–4/HH80.82/HF83–84.87/IR/IL

Use DYO02 format; Print only segments 1 through to 4
Print optional header information from lines 80 and 82
Print optional footer information from lines 83, 84 and 87
Inhibit itinerary remarks printing Inhibit LeisureShopper Detail printing



IMUDYO@04

Change to DYO04 format

IMUCR@4.9

Change canned remarks to print 4 and 9 only

IMUA@P

Change to print auxiliary segments

IMUN@2

Change number of itineraries to 2

Delete Enhanced Itinerary Modifiers

H/IMU

IMU@

Delete all Enhanced Itinerary Modifers (IMUs)

IMUW@

Delete the waitlist modifier

IMUCR@

Delete the canned remarks modifier

IMUP@/S@/A@

Delete passenger, segment and auxiliary modifiers

Delete and Change Enhanced Itinerary Modifiers

H/IMU

IMUDYO@/IMUCR@4.9/IR@

Delete DYO completely, change Canned Remarks to 4 and 9 and delete Itinerary Remarks

Display Stored Enhanced Itinerary Modifiers

H/IMU

IMUD*

Display all stored Enhanced Itinerary Modifiers

DATA HAND-OFF

MIR Machine Interface Record

The current data hand-off from the Galileo Central System to a Back Office System is the MIR. The MIR transmits accounting and MIS information; it does not produce any documentation. However the data may be used to supplement/produce documents from a back office system.

Linkage

You must be linked to a MIR device to be able to generate a MIR successfully.

HMLMF72203DA Link terminal to MIR Gtid F72203
HMLM/DELINK/A Delink from MIR device only.

It is important to remember that if branch offices wish to send MIRs to a device located in their Head Office, the Head Office must ensure that the device is kept in 'UP' status. 

MIR Production

H/MIR

Once linked to a MIR devise, the "TKP" command will always generate a MIR.

Modifiers can be added to either a filed fare as a TMU entry, or at the time of ticketing as a TKP entry, to be able to generate a MIR without a ticket or send it to another location.

DAD Generate MIR (on demand), suppressing ticket and itinerary/invoice 
DND.F101BA.GL2 Generate MIR only on device F101BA at branch GL2
DXD.F1012E.AA0 Generate ticket, itinerary and MIR at agents own branch and an identical MIR to another branch (AA0) printer F1012E
DND.1V.CV1 Generate a Global MIR to CRS 1V (Apollo) to Apollo Pseudo city CV1, suppressing ticket and itinerary/invoice

Note: If you are an Enhanced Itinerary user, it is important to remember that there is a priority order in which documents are processed. The ticket must be produced before the itinerary can be printed (unless a modifier suppresses the ticket). Both the ticket and the itinerary must be issued prior to generation of the MIR, unless modifiers dictate otherwise. A MIR may be retransmitted if it is not received by the Back Office System. This must be within the same voiding period as when first generated and the booking file must still be active. All of the information sent will be as per the booking file at the time the original MIR was generated.

HQB/ACC/00022 Display MIR image (sequence no. 00022) 
HQNN Resend MIR 

MIR Tables

MMTD Display MIR TYPE table
MMOD Display MIR OPTIONS table

Note: Tables may only be updated by NDCs.

FALLBACK AND RECOVERY

Definitions of Terms Used

H/FBR

PENDING BUFFER

Buffer holding items still waiting to have sequence number assigned

SENT BUFFER

Buffer holding items that have been assigned a sequence number

PRINT BUFFER

Items with an assigned number received from sent buffer

Count

HQC

Count the number of TKT/ITN/ACC images in pending or sent buffer

HQCF21653

Count the number of TKT/ITN/ACC images in print buffer GTID F21653

Displaying Images in Buffers

HQB/TKT/00121

Display ticket image by sequence number in sent buffer

HQB/ITN/00846

Display itinerary/invoice image by sequence number in sent buffer

HQB/ACC/02715

Display MIR image by sequence number in sent buffer

HQB/TKT/DS

Display first ticket image in demand sent buffer

HQB/ITN/DS

Display first itinerary/invoice image in demand sent buffer

HQB/ACC/DS

Display first MIR image in demand sent buffer

HQB/TKT/DP

Display first ticket image in demand pending buffer

HQB/AUD/DP

Display audit coupon from demand pending queue; use DS to display information from the demand sent queue

HQB/ITN/DP

Display first itinerary/invoice image in demand pending buffer

HQB/ACC/DP

Display first MIR image in demand pending buffer

HQB/MD

Move down in pending or sent buffer

HQB/MD5

Move down 5 images in pending or sent buffer

HQB/MU

Move up in pending or sent buffer

HQDF21653

Display image in printer buffer GTID F21653

Delete Images from Pending Buffer

HQM/DELETE

Delete unwanted item from pending buffer

Remove Unwanted Images from Print Buffer

HQDF21653

Display image from print buffer GTID F21653

HQXNF10293

Cancel image from print buffer without voiding the transaction on TINS report

HQXF10293

Cancel image from printer buffer when image is created by printability function, eg. P–

Resend Images from Sent Buffers

HQNN

Resend image from sent buffer, generating new TINS numbers

HQNN/P1

Resend image from sent buffer, generating new TINS number for passenger 1 (new formatter users only)

HQNN/P1.3

Resend image from sent buffer, generating new TINS number for passengers 1 and 3 (new formatter users only)

HQNN/P2–5

Resend image from sent buffer, generating new TINS number for passengers 2 to 5 (new formatter users only)

HQM/F82732

Resend image from pending buffer to another printer GTID F82732 in the event of printer failure

Restart Printer

HQSF02962

Restart printer GTID F02962

Redirect Images from Print Buffer

HQAF82733/F82743

Resend images in buffer from one printer to another in the event of printer failure

HQAF82733

Reverses images back to printer GTID F82733

Redirect Images from Print Buffer

TKV/CAZ

Send test/void ticket through the system which appears on the TINS report as VOID; any authorised plating carrier can be used

DOCUMENT PRINT

Printability

P–HMTN/D

Print TINS table

P–HMIN/D

Print Itinerary/Invoice table

P–HMPR

Print Sales report

P–HQB/TKT/00824

Print image from Sent Buffer

P–RPTD/ES

Print DYO text table (Spanish)

P–RPLD

Print DYO labels

Note: The above are examples of printability entries. Most inputs may be preceded by a P–.