EMD Fact Sheet                
Airline Name Mandarin Airlines (AE)          
Implementation Date 09th April, 2015    
Countries with Initial Activation ET markets on 1G and 1P  
                 
Fees RFIC RFISC Method EMD type ICW Refund Void Exchange
REBOOKING FEE D 993 Manual SVC  EMD-S Y N Y N
CANCELLATION FEE D 995 Manual SVC  EMD-S N N Y N
DEPOSITS DOWN PAYMENT D 997 Manual SVC  EMD-S N Y Y N
LAND SERVICE B 980 Manual SVC  EMD-S Y Y Y N
Refundable Balance - REFUNDABLE BALANCES D 996 Auto-generated EMD-S Y Y Y N
Notes:
Effective 20th Mar, 2016, AE supports Refundable Balance on Galileo and Worldspan. 
Refundable Balance becomes an option during the ET Exchange process which results in a refundable amount.  
SVC segment example (Auto-generated at time of RB EMD issuance - may not be manually entered): 
SVCAEHI1ICN31JUL-D/996/REFUNDABLE BALANCES/NM-1WATSON/AMY/JOHN/8039999903866C1/2000/TWD
For EMD-S, the date in the manual SVC segment should be the date of 1st Air Segment.
Ticket Amendment Fee D/992
Effective 01 March, 2016 Ticket Amendment Fee will be collected by the tax code - XP on the reissued electronic ticket
reissued ET effective from 01MAR2016 on CI/AE validated ETs.
Rebooking Fee D/993 
Rebooking fee EMD is issued when there is charge for  ET revalidation without ticket reissue.
Deposits Down Payment  D/997
The EMD-S for  Deposit Down Payment is issued prior to ticket issuance .
1. Create a new PNR with group name. 
2. Add the respective SVC segment.  
3. Add Form of Payment and End Transaction
4. Issue EMD-S D/997 Group Deposit against the SVC segment with Endorsement field.
It is required to enter the following information at the Endorsement Field :
"Deposit for TOUR GROUP, name, nos of people, flight itinerary and date of travel".
e.g.  DEPOSIT FOR TOUR GROUP- HAPPY HOLIDAYS- 20 PAXS- AE991 20JUN TPEXMN-AE992 30JUN XMNTPE
Land Service B/980
This EMD is issued for surcharge of THSR, bus or other surface transportation.