| EMD Fact Sheet | |||||||||||
| Airline Name | China Airlines (CI) | ||||||||||
| Implementation Date | 09Apr15 | CI EMDA FC Impl date: 12Jul16 | |||||||||
| Countries with Initial Activation | Global - all CI ET markets | ||||||||||
| Fees | RFIC | RFISC | Method | EMD type | ICW | Refund | Void | Exchange | |||
| REBOOKING FEE | D | 993 | Manual SVC | EMD-S | Y | N | Y | N | |||
| CANCELLATION FEE | D | 995 | Manual SVC | EMD-S | N | N | Y | N | |||
| DEPOSITS DOWN PAYMENT | D | 997 | Manual SVC | EMD-S | N | Y | Y | N | |||
| LAND SERVICE | B | 980 | Manual SVC | EMD-S | Y | Y | Y | N | |||
| Refundable Balance - REFUNDABLE BALANCES | D | 996 | Auto-generated | EMD-S | Y | Y | Y | N | |||
| Family Couch 1 (SLPO) | F | FC1 | DAS | EMD-A | Y | Y | Y | Y | |||
| Family Couch 2 (SLPT) | F | FC2 | DAS | EMD-A | Y | Y | Y | Y | |||
| Family Couch 3 (SLPR) | F | FC2 | DAS | EMD-A | Y | Y | Y | Y | |||
| Notes: | |||||||||||
| Effective 20th Mar, 2016, CI supports Refundable Balance on Galileo, Apollo and Worldspan. | |||||||||||
| Refundable Balance becomes an option during the ET Exchange process which results in a refundable amount. | |||||||||||
| SVC segment example (Auto-generated at time of RB EMD issuance - may not be manually entered): | |||||||||||
| SVCCIHI1ICN31JUL-D/996/REFUNDABLE BALANCES/NM-1WATSON/AMY/JOHN/2979999903866C1/2000/TWD | |||||||||||
| Ticket Amendment Fee D/992 | |||||||||||
| Effective 01 March, 2016 Ticket Amendment Fee will be collected
by the tax code - XP on the reissued electronic ticket reissued ET effective from 01MAR2016 on CI/AE validated ETs. |
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| Rebooking Fee D/993 | |||||||||||
| Rebooking fee EMD is issued when there is ET revalidation without ticket reissue. | |||||||||||
| Deposits Down Payment D/997 | |||||||||||
| The EMD-S for Deposit Down Payment is issued prior to ticket issuance . | |||||||||||
| 1. Create a new PNR with group name. | |||||||||||
| 2. Add the respective SVC segment. | |||||||||||
| 3. Add Form of Payment and End Transaction | |||||||||||
| 4. Issue EMD-S D/997 Group Deposit against the SVC segment with Endorsement field. | |||||||||||
| It is
required to enter the following information at the Endorsement Field : |
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| "Deposit for TOUR GROUP, name, nos of people, flight itinerary and date of travel". | |||||||||||
| e.g. DEPOSIT FOR TOUR GROUP- HAPPY HOLIDAYS- 20 PAXS- CI753 20JUN TPESIN-CI754 30JUN SINTPE | |||||||||||
| Land Service B/980 | |||||||||||
| This EMD is issued for surcharge of THSR, bus or other surface transportation. | |||||||||||
| EMDA - Family Couch (F/FC1 F/FC2 F/FC3) | |||||||||||
| Booking Information | |||||||||||
| Pax
head count Basic
combination FC3 – 3PSGR 3 Paxs (2ADT+1CHD or 1ADT+2CHD) Note: 3ADT is not eligible to buy FC3 FC2 – 2PSGR 2 Paxs (2ADT or 1CHD+1ADT) FC1 – 1PSGR 1 Pax |
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| 1. Each segment in the PNR is limited to ONE Family Couch. If multiple Family Couch is required for any of the segment, please divide PNR. | |||||||||||
| 2. Each family couch allows only ONE infant passenger | |||||||||||
| 3. Once Family Couch is confirmed, please issue EMD-A. Please indicate in Endorsement Box: NONENDO NONRERTE RFND CHRG USD50 | |||||||||||
| 4. CI Robotics will run
every hour starting from 1600GMT daily to check Family Couch bookings for
ETKT and EMD-A issuance. If any of the
document is not issued, CI Robotics will cancel the Family Couch
reservation. An SSR OTHS will be
returned by CI to advise cancellation - examples are listed below - CNXL FAMILY COUCH DUE TO NO EMDA OR ET ISSUED - CNXL FAMILY COUCH DUE TO INAPPLICABLE CONDITIONS, CNXL FAMILY COUCH DUE TO WRONG SSR CODE |
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| 5. When CI Robotic confirmed the Family Couch bookings, CI will return: | |||||||||||
| a. SSR OTHS XX TCP3 T/W NCP <CI NCP rloc> seat numbers and flight/date/routing | |||||||||||
| Example - SSR OTHS 1V TCP 3 T/W NCP 8SA48G 41HJK CI0061/12DEC/TPEFRA | |||||||||||
| b. If there are more than one passengers in the PNR, CI system will automatically return SSR SLPX for the other passenger | |||||||||||
| Example - GEROGE/MEERAMS requested for F/FC3 below with SSR code SLPR | |||||||||||
| ** SPECIAL SERVICE REQUIREMENT ** SEGMENT/PASSENGER RELATED S 1. CI 0061 Y 05DEC TPEFRA P 1. GEORGE/MEERAMS ASVC HI 1 F/FC3/SLPR/FAMILY COUCH/A/- 2979991070287C1 SLPR KK 1 TKNE HK 1 2979902660630C1 As SLPR is family couch for 3 passenger, CI will return SLPX for the other 2 passenger as below. 5. SSRSLPXCI KK 1 TPEFRA 0061Y05DEC-1GEORGE/JACKMSTR 6. SSRSLPXCI KK 1 TPEFRA 0061Y05DEC-1GEORGE/JOEMSTR |
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| Procedure on Cancellation of Family Couch: | |||||||||||
| The below procedure needs to be adhere to when cancelling a confirmed Family Couch Service without cancelling the flight | |||||||||||
| Cancel SSR service -SLPO/SLPT/SLPX | |||||||||||
| If agent is cancelling flight segment, all associated SSRs will automatically be cancelled by system. Therefore the above step is not required | |||||||||||
| Refund: | |||||||||||
| For refund of EMD-A, CI charges USD50 refund charge. This should be collected by issuing a EMDS D/995 | |||||||||||