| EMD Fact Sheet | |||||||||
| Airline Name | COPA (CM) | ||||||||
| Implementation Date | Jan 2014 | ||||||||
| Description of fee | RFIC | RFISC | Method | Group | EMD type | ICW | Refund | Void | Exchange |
| Deposits Down Payments | D | 997 | Manual SVC | N/A | EMD-S | N | Y | Y | Y |
| Rebook Fee Domestic | D | 994 | Manual SVC | N/A | EMD-S | Y | N | Y | N |
| Rebook Fee International | D | 993 | Manual SVC | N/A | EMD-S | Y | N | Y | N |
| Cancellation Fee | D | 995 | Manual SVC | N/A | EMD-S | Y | N | Y | N |
| Ticket Fee | D | 991 | Manual SVC | N/A | EMD-S | Y | N | Y | N |
| Future Air Transportation | D | 98B | Manual SVC | N/A | EMD-S | Y | N | Y | Y |
| Land Service | D | 980 | Manual SVC | N/A | EMD-S | Y | N | Y | Y |
| Name Change Fee | D | 0L7 | Manual SVC | N/A | EMD-S | Y | N | Y | N |
| Penalty Fee | D | 98F | Manual SVC | N/A | EMD-S | Y | N | Y | Y |
| Service Charge | D | 98I | Manual SVC | N/A | EMD-S | Y | N | Y | Y |
| Net Fare Difference | D | 98K | Manual SVC | N/A | EMD-S | Y | N | Y | Y |
| Miscellaneous Charge | D | 98J | Manual SVC | N/A | EMD-S | Y | N | Y | Y |
| Hotel Accommodation | B | 0BO | Manual SVC | N/A | EMD-S | Y | Y | Y | N |
| Tour & Land Arrangement | B | 0BP | Manual SVC | N/A | EMD-S | Y | Y | Y | N |
| Notes: | |||||||||
| The date in the manual SVC segment should be the last AIR segment travel date +1 day | |||||||||
| Rebook fees should be collected for all penalty charges in case of a change, even with no change in fare. | |||||||||
| For Group Deposit, CM requires the SVC segment issued against the group name: | |||||||||
| 1G: >0SVCCMEK1PTY14JUL-NG/D/997/GROUP DEPOSIT/4000.00 (if no passenger names are added to the PNR) | |||||||||
| 1P: >0SVCCMEK1COR05MAY-N1/D/997/GROUP DEPOSIT/3200.00 | |||||||||
| 1V: >0SVCCMEK1SDQ21SEP-N1/D/997/GROUP DEPOSIT/10000.00 | |||||||||
| Land Service, Hotel Accommodation and Tour & Land Arrangment each require the addition of an OSI | |||||||||
| 1G: >SI.CM*AMERICAN ESCAPE 22NOV14 (for Land Service please add OSI with name of land service and date of service) | |||||||||
| 1P: >3OSICM CAMPO ALEGRE 26DEC14-03JAN15 (for Hotel Accommodation please add OSI with hotel name and dates of service) | |||||||||
| 1V: >@:3OSICM CARAVAN TOURS 01FEB14-15FEB14 (for Tour & Land Arrangement please add OSI with tour name and dates of service) | |||||||||
| Examples: | |||||||||
| >0SVCCMEK1BOG26FEB-N1/D/994/DOM REBOOK FEE/5000 | |||||||||
| >0SVCCMEK1COR08MAR-N3/D/993/INTL REBOOK FEE/100.00 | |||||||||
| >0SVCCMEK1SDQ08MAR-N2/D/995/CANCEL FEE/7500 | |||||||||
| >0SVCCMEK1MDE08MAR-N1/D/991/TICKET FEE/75.00 | |||||||||
| >0SVCCMEK1FCO8MAR-N4/D/98B/FUTURE AIR TRANS/1351.41 (to use, the EMD document must be exchanged directly with CM) | |||||||||
| >0SVCCMEK1PTY08MAR-N1/D/980/LAND SVC PKG/2000.00 | |||||||||
| >0SVCCMEK1IAH06JUL-N1/D/0L7/NAME CHANGE/50.00 | |||||||||
| >0SVCCMEK1BOG08MAR-N1/D/98F/PENALTY FEE/10000 (to be used for penalty paid in CM CTO) | |||||||||
| >0SVCCMEK1COR16AUG-N1/D/98I/SERVICE CHARGE/75.00 (to be used for agency attention fee) | |||||||||
| >0SVCCMEK1SDQ18SEP-N1/D/98K/NET FARE DIFF/35000 (to be used for fare difference paid in CM CTO) | |||||||||
| >0SVCCMEK1FCO21OCT-N1/D/98J/MISC CHARGE/125.00 (to be used for ticket emission - e.g. infant) | |||||||||
| >0SVCCMEK1FCO08MAR-N1/B/0BO/HOTEL ACCOMM/1400.00 | |||||||||
| >0SVCCMEK1FCO07MAR-N1/B/0BP/TOUR AND LAND/8000.00 | |||||||||