EMD-S Fact Sheet

Airline Name

Malaysian Airlines (MH)

Implementation Date

23Jun2014

1G/1V/1P

Description of fee

RFIC

RFISC

Method

Group

EMD type

ICW

Refund

Void

Exchange

Deposits Down Payments

D

997

Manual SVC

N/A

EMD-S

N

Y

Y

N

OB Penalty

D

98F

Manual SVC

N/A

EMD-S

Y

Y

Y

N

Credit card charge

D

988

Manual SVC

N/A

EMD-S

Y

Y

Y

N

Miscellaneous Charge

D

98J

Manual SVC

N/A

EMD-S

Y

Y

Y

N

Notes:

For Group Deposit / Group Refund

For issuance of Group Deposit/Group Refund EMD,  please follow the steps below

1. Create a new PNR with name as below

Surname: GROUP

Name: Goup Name ( in Group PNR)

Example - If original PNR is booked as KUL/AD/OT/HOLIDAY, then the name field in new PNR will be GROUP/HOLIDAY

2. Add the respective SVC segment and issue EMD.

3. Input SSR OTHS field in the original Group PNR indicating EMD number.

1G - V.AMH*EMD 2329999902578

1P - 3SSROTHSMHEMD 2329999902578

1V: @:3SSROTHSMHNN1 EMD 2329999902578

D/98F OB Penalty , D/988 Credit Card Charges, D/98J Miscellaneous Charges

These EMDs are issued with USED coupon status.   Agents are required to contact MH opening the coupon status before to apply  refund.