EMD-S Fact Sheet                  
Airline Name Silkair (MI)    
Implementation Date Batch #1 - 08JAN 2014 / Batch #2 - 15JAN 2014  
 
                   
 Description of fee RFIC RFISC Method Group EMD type ICW Refund Void Exchange
Penalty Fee D 993 Manual SVC  N/A EMD-S Y N Y N
Deposits Down Payments  D 997 Manual SVC  N/A EMD-S N N Y N
Miscellaneous Service Fee D A22 Manual SVC  N/A EMD-S Y N Y N
Hotel Accommodation (SQ Stopover Holidays) B 0BO Manual SVC  N/A EMD-S Y Y Y Y
Prepaid Voucher (PTA) D 0BK Manual SVC  N/A EMD-S N Y Y Y
Refundable Balance D D996 Auto Generated N/A EMD-S Y Y Y N
Notes:
For 0SVC segment placement in all PNRs:
1a. For Hotel Accommodation (0BO): sell HTL segment, by inserting after air segment arriving in SIN. 
1b. The associated SVC segment must follow the HTL segment in the PNR (in red below).
1c. Ensure the hotel check-in date is entered in the SVC element (in blue below).
1d. An EMD must be issued for each hotel segment. 
1. MI  137 Y  29OCT BPNSIN HK1  1700   1915  O*       E TU
 2. HTL SQ HK1  SIN 29OCT-OUT01NOVSSH-SGLB-1402
 3. SVC MI HI1  SIN 29OCT-B/0BO/HOTEL ACCOMMODATION/NM-1HANNIGAN
    /KERRY/6292901000043C1/300.00/USD
 4. SQ  231 Y  01NOV SINSYD HK1  0045   1140  O*       E FR
2. For all other SVCs, enter SVC date relating to the segment which the EMD is issued for:
 1. MI  457 Q  22SEP CJBSIN HK1  0025   0725  O*       E SU
 2. SVC MI HI1  CJB 22SEP-D/993/PENALTY FEE/NM-1JOHNSON/CHRISTOP
    HER/6292901000026C1/100.00/USD
 3. MI  458 Q  06OCT SINCJB HK1  2130   2325  O*       E SU
SVCs requiring endorsements (note: endorsement maximum characters = 123):
1. For Hotel Accommodation (0BO): include reason for booking in endorsement box:
>EMDI/SM3/IC6292901949001/ER3 NTS AT CARLTON HOTEL – SGLB – SSH CONF 123456 – IN 27JAN OUT 01FEB/FS
2. For Miscellaneous Service Fee (A22): include service in endorsement box:
>EMDI/SM3/FS/IC6292901949001/ERCURBSIDE CHECK-IN SERVICE
3. For  Deposit (997): include details in endorsement box:
>EMDI/SM3/FS/ERSINGAPORE BUSINESS ASSOC. MEETING – 50 PSGRS – MI137Y29JANBPNSIN MI138Y05FEBSINBPN
4. For  Prepaid voucher (0BK): besides adding SVC segment, there are 2 additional steps for MI PTA EMD's:
1. Add vendor remark (1G) or SSR (1V/1P) with fare and tax breakdown:
1G: V.AMI*FARE INR77700 TAX 5500IN 2718OO 14420YQ 2500SG FEE 10000 TOTL112838
2. Issue EMD including the flight itinerary and fare/total tax/fee in the endorsement box with exact commission amount claimed:
1G: >EMDI/SM3/ERPTA – MI457Q22FEBCJBSIN MI 458Q06MARSINCJB 77700 25138 10000/FS/ZA3824
For Group Deposit, MI requires an OSI with the EMD number in the group booking file:
>SI.MI*EMD 6299999949000        
SVC segment examples:  SVC segment date
>0SVCMIEK1BPN12FEB-N1/D/993/PENALTY FEE/1000.00 EMD issuance date
>0SVCMIEK1CJB19MAR-N1/D/997/DEPOSIT/500.00
>0SVCMIEK1MAA13JAN-N2/D/A22/MISC SERVICE FEE/100.00
>0SVCMIEK1HKT04MAR-N1/D/0BK/PREPAID VOUCHER/2515.00
>0SVCMIEK1SIN31JAN-N1/B/0BO/HOTEL ACCOMMODATION/500.00 Hotel check-in date
SVC segment example (Auto-generated at time of RB EMD issuance - may not be manually entered): 
SVCMIHI1BPN31JAN-D/996/REFUNDABLE BALANCES/NM-1SMITH/JOHN/6299999903766C1/245.00/EUR