EMD Fact Sheet                  
Airline Name Air Vanuatu (NF)            
Implementation Date 20th March 2014 EMD-S  
   
 
 Description of fee RFIC RFISC Method Group EMD Type ICW Refund Void Exchange
Oxygen I OXY Manual SVC  N/A EMD-S  Y Y Y Y
Stretcher I STR Manual SVC  N/A EMD-S  O N Y N
Service Charge - Reissue/Exchange D 98I Manual SVC  N/A EMD-S  Y N Y N
Deposits Down Payments  D 997 Manual SVC  N/A EMD-S  O Y Y Y
Group Finals I FIN Manual SVC  N/A EMD-S  O Y Y Y
Notes:
There is no need to create an SSR for oxygen
ALL OTHER processes related to oxygen will be handled internally by NF.  This includes:
1 Updating the PNR with any SSRs IF REQUIRED
2 Organising the Oxygen
GROUP DEPOSIT
1.       Travel Agent must contact NF local office for a group deposit.
2.       Travel Agent to raise an EMD-S using standard EMD-S process.
3.       Travel Agent reports document number back to NF office.
4.       NF creates group booking            
5.       NF inserts Travel Agent’s EMD number on booking and updates EMD-S document to used.
6.       NF will use the EMD-s number as FOP when issuing tickets.
GROUP FINAL
1.       Travel Agent liases with local NF office for fare, taxes and other fees
2.       Travel Agent raises EMD-S using standard process
3.       Travel Agent advises NF office of EMD-S document number
4.       NF inserts Travel Agent’s EMD number on booking and updates EMD-S document to used.
5.       NF will use the EMD-s number as FOP when issuing tickets.
OXYG/STCR
1.       Travel Agent liases with local NF office to advise oxygen or stretcher is needed for passenger
2.       Oxygen/Stretcher are manually priced.
3.       Travel Agent raises EMD-S for each service code type
4.       Travel Agent advises NF office of EMD-S document number
5.       NF organizes oxygen/stretcher.
6.       NF updates booking and updates EMD-S appropriately.
Examples:
>0SVCNFEK1VLI26FEB-N1/I/OXY/OXYG/100.00
>0SVCNFEK1VLI08MAR-N1/I/STR/STRE/100.00
>0SVCNFEK1VLI08MAR-N1/D/98I/REIS/100.00
>0SVCNFEK1VLI08MAR-N1/I/FIN/DPSF/100.00
>0SVCNFEK1VLI08MAR-N1/D/997/DPST/200.00