EMD Fact Sheet

Airline Name

Austrian Airlines (OS)

Implementation Date

Feb 2014

Description of fee

RFIC

RFISC

Method

Group

EMD type

ICW

Refund

Void

Exchange

Rebooking Fee

D

993

Manual SVC

N/A

EMD-S

Y

N

Y

N

Cancellation Fee

D

995

Manual SVC

N/A

EMD-S

Y

N

Y

N

Refundable Balance - REFUNDABLE BALANCES

D

996

Auto-generated

N/A

EMD-S

Y

Y

N

N

Deposits Down Payments

D

997

Manual SVC

N/A

EMD-S

N

Y

Y

Y

Unaccompanied Minor

E

0BH

DAS

UN

EMD-A

Y

Y

Y

Y

Oxygen

E

0B4

DAS

MD

EMD-A

Y

Y

Y

Y

Paid Seats (1G Only)

A

0B5

Smartpoint

SA

EMD-A

Y

Y

Y

Y

First Checked Bag

C

0CC

DAS

BG

EMD-A

Y

N

Y

Y

Notes:

Cancellation Fee

Cancellation Fee is for the collection of an additional amount related to refunds.

Penalty Fee applies to Exchanges & Revalidated tickets

Deposits Down Payments

For Groups – SVC segment associated with group name from Group PNR;  No additional PNR needed:

1/  Create a name field representative of the group

>N.ALPS/HIKINGTOUR

2/  Add an SVC segment using the board city and date of group travel

>0SVCOSEK1VIE10JUL-N1/D/997/GRP DPST/10000.00

3/  Report transaction to the OS Group Desk contact

EMD-S Formats

Examples:

0SVCOSEK1VIE23APR-N1/D/993/PENALTY FEE/75.00

0SVCOSEK1VIE23APR-N1/D/995/CANC/100.00

0SVCOSEK1SZG12DEC-N1/D/997/GROUP DEPO/16000.00

Refundable Balance - REFUNDABLE BALANCES

SVC segment example (Auto-generated at time of Refundable Balance EMD issuance - may not be manually entered):

SVCOSHI1VIE31JAN-D/996/REFUNDABLE BALANCES/NM-1SMITH/JOHN/2579999903766C1/245.00/EUR

Unaccompanied Minor - UMNR

1G Entry:  >DAS01L1*TX-UM14

1P Entry:  >DAS01L1*TX-UM14

1V Entry:  >DAS01L1*TX-UM14

Oxygen

Agents must inlcude SSR MEDA in the PNR prior to requested the Oxygen Fess

1G ENTRY >SI.MEDA*NEEDS OXGYEN

1V ENTRY >@:3MEDA/NEEDS OXGYEN

1P ENTRY >3SAMEDA/NEEDS OXYGEN

Paid Seats must be request via Smartpoint on Galileo

Paid Seats if the SSR ASVC element is returned as KD with a 0.00 value EMD Issuance is required,  SSR ASVC with KK status do not require EMD documents.

First Checked Bags

Only applicable  when using LH Branded Fares