EMD Fact Sheet

Airline Name

South African Airways (SA)

Implementation Date

Nov 2013

Description of fee

RFIC

RFISC

Method

Group

EMD type

ICW

Refund

Void

Exchange

Checked Bag First

C

0CC

DAS

BG

EMD-A

Y

N

Y

N

Checked Bag Second

C

0CD

DAS

BG

EMD-A

Y

N

Y

N

Checked Bag Third

C

0CE

DAS

BG

EMD-A

Y

N

Y

N

Deposits Down Payments

D

997

Manual SVC

N/A

EMD-S

N

Y

Y

N

Extra Baggage (using PTA) **

D

0BK

Manual SVC

N/A

EMD-S

N

Y

Y

Y

Refundable Balance - REFUNDABLE BALANCES

D

996

Auto-generated

N/A

EMD-S

Y

Y

Y

N

Penalty Fee

D

993

Manual SVC

N/A

EMD-S

Y

N

Y

N

Paid Seats

A

0B5

Smartpoint

SA

EMD-A

Y

N

Y

N

Oxygen

E

0B4

DAS

MD

EMD-A

Y

N

Y

N

Notes:

For Group Deposit Procedure

1.        Create Initial Booking

2.        From the group pnr insert a dummy individual name. The dummy name to be entered as EMD for surname and ‘group name’ as first name.

e.g. N.EMD/TWO OCEANS **note this name cannot be deleted only changed**

3.        Add SVC segment

4.        Issue EMD Document

5.        Retrieve the PNR

6.        Add SSR GRPF with number of psgrs, groupname, percentage deposit and group authority no.  and then Add OSI “SI.SA*DEPD.083-1234567890”

a.        GALILEO FORMATS

i.      >SI.GRPF*10PSGR TESTGROUP 5PERCENT ABC123 *

ii.      >SI.SA*DEPD.083-1234567890

b.        WORLDSPAN FORMATS

i.      >3SSRGRPFSAHK10/10PSGR TESTGROUP 5PERCENT ABC123

ii.      >3OSI SA DEPD.083-1234567890

c.        APOLLO FORMATS

i.      >¤:3SSRGRPFSAHK10 10PSGR TESTGROUP 5PERCENT ABC123 *

ii.      >¤:3OSISADEPD.083-1234567890 *

Penalty Fees for SAA can be collected by using the DU tax code or issuance of an EMD-S

ed

** SA now supports two methods for collecting an extra bag fee:

1/  C/0CC, C/0CD, C/0CE - sold via the Ancillary Catalog (DAS) - XP tax is automatically calculated and included in the bag charge.

2/  D/0BK (manual EMD-S)

If D/0BK is used, the agent is still required to calculate and enter both an XP tax and VAT to be collected on EMD for Extra Bag on Domestic routes only:

i.e.219ZAR (Excess Baggage Fee) + 31ZAR (VAT) = TOTAL: 250ZAR

The agent must invoice the traveller for the EMD charge (R250) AND the XP Tax of R228:  R478 TOTAL

Process for XP & VAT tax collection:

1/  Agent creates SVC segment as usual for Extra Bag:

>0SVCSAEK1JNB30OCT-N1/D/0BK/PTAD XBAG/219

2/  At the time of EMD issue request, agent adds the VAT:

>EMDI/SM2/FCK/IC0832811234564/TX31ZV

3/  The total displayed in the EMD will then be 250ZAR

4/  The agent must invoice the traveller for the EMD charge (R250) AND the XP Tax (R228) = R478 TOTAL

5/  SAA will then ADM the agent (with no admin fee) for the XP tax amount

Oxygen Mandatory Free Text Format

>DAS01L1*TX-1 CYLINDER AT 2 LT PER MIN   (# of Cylinders and flow of oxygen)

Examples:

0SVCSAEK1JNB15JUN-N1/D/997/DEPD/1999

0SVCSAEK1CDG15JUN-N1/D/993/PENF/75

0SVCSAEK1JNB30OCT-N1/D/0BK/PTAD XBAG/999

0SVCSAEK1JNB10NOV-N1/D/0BK/PTAD XBAG 2PC/55

0SVCSAEK1EBB21NOV-N3/D/0BK/PTAD XBAG 55K/75

0SVCSAEK1DUR17NOV-N1/D/0BK/PTAD XBAG OVERSIZE/82

SVC segment example (Auto-generated at time of RB EMD issuance - may not be manually entered):

SVCSAHI1JMB31JAN-D/996/REFUNDABLE BALANCES/NM-1SMITH/JOHN/0839999903766C1/245.00/EUR