EMD Fact Sheet                  
Airline Name Aeroflot (SU)              
Implementation Date Jun 2015  
     
                   
 Description of fee RFIC RFISC Method Group EMD type ICW Refund Void Exchange
Deposits Down Payments  D 997 Manual SVC  N/A EMD-S N Y Y N
Reservations Change Fee D 993 Manual SVC  N/A EMD-S Y N Y N
Cancellation Fee D 995 Manual SVC  N/A EMD-S Y N Y N
Group Journey Name Change D CNG Manual SVC  N/A EMD-S Y N Y N
Attention:
To avoid a possible ADM, issuing an EMD for services D/993, D/995 and D/CNG is possible only in the case of an emergency and at the direction of Aeroflot.  Agents are reminded that according to Aeroflot ticketing procedures, dated 26 July, 2012 it is prohibited to use an MCO (vMPD or EMD) in all cases concerning extra charges, fines, +/or surcharges with SU carrier code 555.                                                                                                                                                                                                                                                                                                             For ticket reissuance, the fine for changes should be paid as a surcharge with code “CP”.                                                                                                                                                                                                               For ticket refund, the amount of fines should be displayed in register (in BSP/ARC agents reports – column “Taxes” with code “CP”).
Notes:
Deposits Down Payments (Group Deposit) :  
A lead passenger name formatted as "DEPOSIT/PREPAYMENT" must be added in addition the Group name. The EMD is to be issued against the lead 
passenger and once full payment is received, the EMD should be refunded and the lead passenger name changed (no name change fee is applicable)
 >0SVCSUEK1SVO14JUL-N10/D/997/DEPOSITS DOWN PAYMENTS/4000  (SVC name field number will depend on the booking)
 
Examples: other SVC Formats - use only at the direction of Aeroflot
>0SVCSUEK1SVO14JUL-N1/D/993/RESERVATIONS CHANGE FEE/100
>0SVCSUEK1SVO14JUL-N1/D/995/CANCELLATION FEE/100
>0SVCSUEK1SVO14JUL-N1/D/CNG/GROUP JOURNEY NAME CHANGE/100  (SVC name field number of the passenger whose name has changed)
EMD-S Issuance Format:
1G/1V
Deposits Down Payments
EMDI/SM1/FS
Reservations Change Fee, Cancellation Fee & Group Journey Name Change (endorsment "NONREF" required)
EMDI/SM1/IC5551234567890/ER-NONREF/FS
1P
Deposits Down Payments
EMDI|SM1|$CA
Reservations Change Fee, Cancellation Fee & Group Journey Name Change (endorsment "NONREF" required)
EMDI|SM1|IC5551234567890|ERNONREF|$CA