EMD Fact Sheet
Airline Name	TAP Air Portugal (TP)
Implementation Date	October-2013
	TRIP, LOUG, FAST, MEALS, MUSC - October 2015
	Paid Seats - August 2016
	1st & 2nd Checked Bags - September 2016
Description of fee	RFIC	RFISC	Method	Group	EMD type	ICW	Refund	Void	Exchange	Comment
Paid Seats	A	0B5	Smartpoint	SA	EMD-A	Y	Y	Y	Y
Penalty Fee	D	98F	Manual SVC	N/A	EMD-S	Y	N	Y	N	POS "BR" only (see note below)
Deposits Down Payments	D	997	Manual SVC	N/A	EMD-S	N	Y	Y	Y
Refundable Balance - REFUNDABLE BALANCES	D	996	Auto-generated	N/A	EMD-S	Y	Y	N	N
First Checked Bag	C	0CC	DAS	BG	EMD-A	Y	Y	Y	Y
Second Checked Bag	C	0CD	DAS	BG	EMD-A	Y	Y	Y	Y
Pre-Paid Baggage	C	0CE	DAS	BG	EMD-A	Y	Y	Y	Y
Pet In Cabin	C	0BT	DAS	PT	EMD-A	Y	Y	Y	Y
Bicycle	C	0EC	DAS	BG	EMD-A	Y	Y	Y	Y
Oxygen	E	0B4	DAS	MD	EMD-A	Y	Y	Y	Y
Unaccompanied Minor	E	0BH	DAS	UN	EMD-A	Y	Y	Y	Y
Trip Insurance	D	0BG	Manual SVC	TS	EMD-S	Y	N	Y	N
Lounge Access	E	0BX	DAS	LG	EMD-A	Y	Y	Y	Y
Fast Track Security Lane	E	0LW	DAS	TS	EMD-A	Y	Y	Y	Y
Diabetic Meal	G	0AS	DAS	ML	EMD-A	Y	Y	Y	Y
Vegetarian Gluten-free Meal	G	0HN	DAS	ML	EMD-A	Y	Y	Y	Y
Muslim Meal	G	0LR	DAS	ML	EMD-A	Y	Y	Y	Y
Vegetarian Meal	G	0AR	DAS	ML	EMD-A	Y	Y	Y	Y
Children's Meal	G	0HF	DAS	ML	EMD-A	Y	Y	Y	Y
Vegetarian Lacto Ovo Meal	G	0AN	DAS	ML	EMD-A	Y	Y	Y	Y
Kosher Meal	G	0AQ	DAS	ML	EMD-A	Y	Y	Y	Y
Musical Instrument (up to 50lb 23kg & 81 LI 208 CM)	C	0I2	DAS	BG	EMD-A	Y	Y	Y	Y
Musical Instrument (up to 70lb 32kg & 130 LI 330 CM)	C	0PR	DAS	BG	EMD-A	Y	Y	Y	Y
Musical Instrument (up to 100lb 45kg & 130 LI 330 CM)	C	0I3	DAS	BG	EMD-A	Y	Y	Y	Y
Notes:
Examples:
0SVCTPEK1LONLIS23SEP-N1/D/98F/PENF/75.00
0SVCTPEK1LISMAD01OCT-N1/D/997/DPST/1000.00
For Penalty Fee:-
TAP required Penalty Fee colected using DU Tax Code globablly EXCEPT for Point of Sales Brazil where an EMD-S issuance is required
For Group Deposit:-
Create a Booking File for on passenger and issue an EMD
Secondly Create a Group Booking (N.G/tour)
TP require two Manual OSIs entered:-
One for the EMD number and the second date paid and number of passengers
1P: >3OSITP EMD6182901949001
1G: >SI.TP*EMD 6182901949001
1V: >@:3OSITP EMD6182901949001
1G entry: SI.TP*EMD PAID 25NOV 10 PAX
1P entry: 3OSI TP EMD PAID 25NOV 10 PAX
1V entry: @:3OSI TP EMD PAID 25NOV 10 PAX
For Paid Seats:-
TP seats assigned in Business or Economy Class will show as chargeable seats, whether chargeable or complimentary. This is due to variances in seat maps given variability on city pair routings
and aircraft from one day to the next. This means all confirmed seats will receive the KD status code.
1. Passengers should be ticketed prior to requesting seat assignments.
2. For travel through September 2016, assigned seats may show as chargeable at a specific price. Seats may also be complimentary, or priced at 0.00. These free seats will also receive the KD
confirming status code – instead of KK.
3. Because of the above system limitation, assigned Business Class seats will show as chargeable but at a price of 0.00. As above, these complimentary seats will also receive the KD confirming
status code.
4. For travel October 1 and beyond, TP’s new fare families as part of their Rich Content and Branding program become effective. This includes fare basis code changes to include “DSC”, “BSC”,
“CLC”, or “PLU” (“string”) as part of the fare quoted. Seats will be chargeable if the fare basis codes includes any one of these “strings”.
5. TAP Portugal Frequent Flyer members often have pre-booked seats on their profiles, which generate confirmed seat requests upon PNR booking. Should a different seat be subsequently
requested, it will result in rejection due to the existing seat assignment. To assign a different seat, TP requests the agent cancel the existing seat assignment and assign the desired seat.
This will allow identifying the exemption or chargeability of the requested seat.
6. TP requests that Paid Seat EMD’s be issued for the true chargeable seats. For those priced at 0.00, TP requests agents refrain from issuing those EMD’s.
For 1st and 2nd Checked Bags:-
In Economy Class on TP-operated flights within/to/from Europe and north Africa
For 1st two checked bags. 3rd or more bags should be sold Pre-Paid Baggage (XBAG)
Sold in conjunction with -*SC1F or -*LC1F fare basis codes
SVC segment example (Auto-generated at time of RB EMD issuance - may not be manually entered):
SVCTPHI1LIS31JAN-D/996/REFUNDABLE BALANCES/NM-1SMITH/JOHN/9609999903766C1/245.00/EUR
For EMD-A SSR Free Text Requirements:
1st Checked Bag: >DAS01L1*TX-1PC 23KGS DIMS 40X40X40CMS (# of pieces, dimensions, and weight)
2nd Checked Bag: >DAS01L2*TX-1PC 23KGS DIMS 40X40X40CMS (# of pieces, dimensions, and weight)
Pre-Paid Baggage  (XBAG):  >DAS01L3*TX-1PC 24X18X8 5lbs (# of pieces and dimension and weight) (for 3rd or more bags)
Pet In Cabin (PETC): >DAS01L3*TX-CAT 18X10X10 10LBS (species, dimension and weight)
Bicycle (BIKE):  >DAS01L2*TX-32X24X2 10LBS 3PC (dimension, weight and number of pieces)
Oxygen (AOXY): >DAS01L4*TX-3LT PER MIN (include bottle debit which is the number of liters per minute that pax must inhale)
Unaccompanied Minor (UMNR):  >DAS01L5*TX-10YRS (age must be 5-17yrs)
Musical Instruments (MUSS - C/0I2):  >DAS01L3*TX-FLUTE 10kg and 20x10x10cms (actual weight and dimensions)
Musical Instruments (MUSM - C/0PR):  >DAS01L4*TX-GUITAR 25kg dims 150x50x100cms (actual weight and dimensions)
Musical Instruments (MUSL - C/0I3):  >DAS01L5*TX-CELLO 40kgs dims 180x60x100cms (actual weight and dimensions)
Notes regarding FQTV passengers & complimentary services:
1. Enter TAP FQTV number prior to booking services
2. Fast Track Security Lane and Lounge Access are complimentary for Gold & Silver passengers
3. Meals are complimentary for Gold passengers
4. Meals are complimentary for all passengers on flights lasting 4 hours or longer in duration
5. Do not issue EMD's for complimentary services (i.e. with a 0.00 value). Complimentary services should receive a KK status confirmation.