Support tools and links

Having problems with your Galileo Desktop? Or you just cannot remember a command? Here you can find support tools, links and information to help you self diagnose problems with Galileo products.

 

IATA NON-IATA

Day – 1:

  • Basic Entry
  • Encode / Decode
  • Time Table
  • Availability
  • Mandatory field for create PNR:
    • Itinerary
    • Name   
    • Phone field
    • Ticketing Data / Time limit
    • Received

Day – 1:

  • Basic Entry
  • Encode / Decode
  • Time Table
  • Availability
  • Mandatory field for create PNR:
    • Itinerary
    • Name   
    • Phone field
    • Ticketing Data / Time limit
    • Received

Day – 2:

  • Optional field:
    • OSI
    • Vendor Remarks
    • Mileage Membership
    • APIS Data
    • Notepad
    • Meal Request
    • Wheel Chair Request
    • Meet and Assist Request
    • Associate Remarks
    • Seat Request
  • Retrieve PNR
  • Copy PNR
  • Split PNR
  • TIMATIC
  • Minimum Connecting Time
  • Interline agreement
  • Airlines Drop Through

Day – 2:

  • Optional field:
    • OSI
    • Vendor Remarks
    • Mileage Membership
    • APIS Data
    • Notepad
    • Meal Request
    • Wheel Chair Request
    • Meet and Assist Request
    • Associate Remarks
    • Seat Request
  • Retrieve PNR
  • Copy PNR
  • Split PNR
  • TIMATIC
  • Minimum Connecting Time
  • Interline agreement
  • Airlines Drop Through

Day – 3:

  • Queue
  • Galileo Chapter
  • Fare Display
  • Fare Quote
  • Fare cancel
  • TMU field for auto price
  • VOID

 

Day – 3:

  • Queue
  • Galileo Chapter
  • Fare Display
  • Fare Quote

Day – 4:

  • Fare Build Construction
  • TMU field for manual price
  • ATS
  • Reissue

Day – 4:

  • Evaluation

Day – 5:

  • Sales Report
  • Printer status
  • Evaluation